OpenAI experienced a minor incident on February 10, 2026 affecting Conversations, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 10, 2026, 04:45 PM UTC
Status: Investigating We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- investigating Feb 10, 2026, 04:46 PM UTC
Status: Investigating We are investigating the issue with model GPT 5.2 Thinking. Affected components Conversations (Degraded performance)
- investigating Feb 10, 2026, 05:18 PM UTC
Status: Investigating We are continuing the investigation of the issue with model GPT 5.2 Thinking. Affected components Conversations (Degraded performance)
- monitoring Feb 10, 2026, 05:44 PM UTC
Status: Monitoring A mitigation has been successfully deployed, and ChatGPT error rates have returned to expected levels. We will continue to closely monitor the service to ensure sustained stability. Affected components Conversations (Degraded performance)
- monitoring Feb 10, 2026, 06:12 PM UTC
Status: Monitoring We are continuing to closely monitor the service to ensure sustained stability. Affected components Conversations (Degraded performance)
- resolved Feb 10, 2026, 07:29 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)