OpenAI incident

Shopping Research Feature Down

Minor Resolved View vendor source →

OpenAI experienced a minor incident on February 16, 2026 affecting Search, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2026, 09:12 PM UTC
Resolved
Feb 16, 2026, 09:12 PM UTC
Duration
—
Detected by Pingoru
Feb 16, 2026, 09:12 PM UTC

Affected components

Search

Update timeline

  1. identified Feb 16, 2026, 08:48 PM UTC

    Status: Identified We have identified that users are unable to use the shopping research feature. We are working on implementing a mitigation. Affected components Search (Full outage)

  2. monitoring Feb 16, 2026, 08:55 PM UTC

    Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Search (Full outage)

  3. resolved Feb 16, 2026, 09:12 PM UTC

    Status: Resolved All impacted services have now fully recovered. Affected components Search (Operational)