OpenAI incident

Shopping Research Feature Down

Resolved after 23 minutes, affecting Search, on February 16, 2026.

monitoring Feb 16, 2026, 08:55 PM UTC

We have applied the mitigation and are monitoring the recovery.

Started
Feb 16, 2026, 08:48 PM UTC
Resolved
Feb 16, 2026, 09:12 PM UTC
Duration
23m
Detected by Pingoru
Feb 16, 2026, 08:48 PM UTC

Affected components

Search

Update timeline

  1. identified Feb 16, 2026, 08:48 PM UTC

    We have identified that users are unable to use the shopping research feature. We are working on implementing a mitigation.

  2. monitoring Feb 16, 2026, 08:55 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Feb 16, 2026, 09:12 PM UTC

    All impacted services have now fully recovered.

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