OpenAI incident

Increased latency in ChatGPT for some users

Resolved after 1 hour 29 minutes, affecting Conversations, on February 20, 2026.

monitoring Feb 20, 2026, 10:31 PM UTC

We have applied the mitigation and are monitoring the recovery.

Started
Feb 20, 2026, 09:15 PM UTC
Resolved
Feb 20, 2026, 10:44 PM UTC
Duration
1h 29m
Detected by Pingoru
Feb 20, 2026, 09:15 PM UTC

Affected components

Conversations

Update timeline

  1. identified Feb 20, 2026, 09:15 PM UTC

    We have identified that some users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.

  2. investigating Feb 20, 2026, 10:27 PM UTC

    We are investigating the issue for the listed services.

  3. monitoring Feb 20, 2026, 10:31 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  4. resolved Feb 20, 2026, 10:44 PM UTC

    All impacted services have now fully recovered.

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