OpenAI experienced a minor incident on February 20, 2026 affecting Conversations, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 20, 2026, 09:15 PM UTC
Status: Identified We have identified that some users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation. Affected components Conversations (Degraded performance)
- investigating Feb 20, 2026, 10:27 PM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components Conversations (Degraded performance)
- monitoring Feb 20, 2026, 10:31 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Conversations (Operational)
- resolved Feb 20, 2026, 10:44 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)