OpenAI incident
Deep Research requests are erroring for LATAM users
OpenAI experienced a minor incident on March 10, 2026 affecting Deep Research, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 01, 2026, 08:00 AM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components Deep Research (Degraded performance)
- identified Mar 09, 2026, 06:58 PM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Deep Research (Degraded performance)
- monitoring Mar 10, 2026, 01:13 AM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Deep Research (Operational)
- resolved Mar 10, 2026, 05:32 AM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Deep Research (Operational)