OpenAI incident

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Minor Resolved View vendor source →

OpenAI experienced a minor incident on March 21, 2026 affecting Conversations, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2026, 12:07 AM UTC
Resolved
Mar 21, 2026, 12:07 AM UTC
Duration
Detected by Pingoru
Mar 21, 2026, 12:07 AM UTC

Affected components

Conversations

Update timeline

  1. investigating Mar 20, 2026, 03:00 PM UTC

    Status: Investigating We are investigating the issue for the listed services. Affected components Conversations (Degraded performance)

  2. identified Mar 20, 2026, 03:24 PM UTC

    Status: Identified We are still implementing the mitigation. Affected components Conversations (Degraded performance)

  3. monitoring Mar 20, 2026, 05:32 PM UTC

    Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Conversations (Operational)

  4. resolved Mar 21, 2026, 12:07 AM UTC

    Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)