OpenAI experienced a minor incident on April 2, 2026 affecting Voice mode, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 02, 2026, 02:17 PM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Voice mode (Partial outage)
- identified Apr 02, 2026, 02:58 PM UTC
Status: Identified We continue to investigate elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Voice mode (Partial outage)
- identified Apr 02, 2026, 04:00 PM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Voice mode (Partial outage)
- investigating Apr 02, 2026, 04:38 PM UTC
Status: Investigating We are investigating the issue for the listed services and working on mitigating impact. Affected components Voice mode (Partial outage)
- monitoring Apr 02, 2026, 05:21 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Voice mode (Partial outage)
- resolved Apr 02, 2026, 05:49 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Voice mode (Operational)