OpenAI incident

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Minor Resolved View vendor source →

OpenAI experienced a minor incident on April 7, 2026 affecting ChatGPT Atlas and File uploads and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 11:49 AM UTC
Resolved
Apr 07, 2026, 11:49 AM UTC
Duration
Detected by Pingoru
Apr 07, 2026, 11:49 AM UTC

Affected components

ChatGPT AtlasFile uploadsConversationsAgentVoice modeConnectors/AppsCompliance APIDeep ResearchSearchGPTs

Update timeline

  1. investigating Apr 07, 2026, 10:27 AM UTC

    Status: Investigating We are investigating the issue for the listed services. Affected components Connectors/Apps (Partial outage) Compliance API (Partial outage) Image Generation (Partial outage) GPTs (Partial outage) ChatGPT Atlas (Partial outage) Login (Partial outage) File uploads (Partial outage) Voice mode (Partial outage) Search (Partial outage) Conversations (Partial outage) Agent (Partial outage) Deep Research (Partial outage)

  2. monitoring Apr 07, 2026, 11:00 AM UTC

    Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Search (Partial outage) Conversations (Partial outage) Image Generation (Partial outage) Agent (Partial outage) ChatGPT Atlas (Partial outage) Login (Partial outage) File uploads (Partial outage) Voice mode (Partial outage) Compliance API (Partial outage) GPTs (Partial outage) Deep Research (Partial outage) Connectors/Apps (Partial outage)

  3. resolved Apr 07, 2026, 11:49 AM UTC

    Status: Resolved All impacted services have now fully recovered. Affected components Voice mode (Operational) Search (Operational) Conversations (Operational) Compliance API (Operational) GPTs (Operational) Agent (Operational) Deep Research (Operational) Login (Operational) Image Generation (Operational) Connectors/Apps (Operational) ChatGPT Atlas (Operational) File uploads (Operational)