OpenAI incident

Enterprise, business & education workspaces seeing elevated rate of conversation errors

Resolved after 5 hours 32 minutes, affecting Conversations, on April 22, 2026.

monitoring Apr 22, 2026, 02:17 PM UTC

We have applied the mitigation and are monitoring the recovery.

Started
Apr 22, 2026, 01:51 PM UTC
Resolved
Apr 22, 2026, 07:23 PM UTC
Duration
5h 32m
Detected by Pingoru
Apr 22, 2026, 01:51 PM UTC

Affected components

Conversations

Update timeline

  1. investigating Apr 22, 2026, 01:51 PM UTC

    We are investigating the issue for the listed services.

  2. monitoring Apr 22, 2026, 02:17 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Apr 22, 2026, 07:23 PM UTC

    All impacted services have now fully recovered.

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