OpenAI incident

Users unable to access chat support on help center

Resolved after 3 minutes, affecting Login and Login, on May 26, 2026.

identified May 26, 2026, 08:27 PM UTC

We are aware of reports from users who are experiencing errors when attempting access Chat support the help center. For help, please email [email protected] "[email protected]": mailto:[email protected] We are working implementing the mitigation.

Started
May 26, 2026, 08:27 PM UTC
Resolved
May 26, 2026, 08:30 PM UTC
Duration
3m
Detected by Pingoru
May 26, 2026, 08:27 PM UTC

Affected components

LoginLogin

Update timeline

  1. identified May 26, 2026, 08:27 PM UTC

    We are aware of reports from users who are experiencing errors when attempting access Chat support the help center. For help, please email [email protected] "[email protected]": mailto:[email protected] We are working implementing the mitigation.

  2. resolved May 26, 2026, 08:30 PM UTC

    All impacted services have now fully recovered.

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