Chargebee experienced a minor incident on September 3, 2026 affecting API (US), lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
API (US)
Update timeline
- monitoring Sep 03, 2026, 01:51 PM UTC
We experienced a brief service interruption that resulted in a small number of failed API requests. All services have completely recovered, and we are monitoring our systems to ensure ongoing stability. We apologize for any disruption this may have caused.
- resolved Sep 03, 2026, 02:13 PM UTC
We noticed API failures between 11:49 UTC and 12:01 UTC. While the overall incident window lasted for 12 minutes, the actual disruptions were limited to 4 minutes. Our systems remain fully stable, and we are resolving this incident.