ChangeNOW incident
Delays with processing MATIC and network tokens payouts
Resolved after 25 minutes, affecting Polygon (Matic) (MATIC), on October 29, 2026.
Hey! Just a heads-up — today, between 22:00 and 23:25 UTC, we had some delays with processing MATIC and network tokens payouts.. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Affected components
Update timeline
- investigating Oct 29, 2026, 11:14 PM UTC
Hello! Since 23:00 UTC, we're having some delays with processing MATIC and network tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possible. Thanks for hanging in there!
- resolved Oct 29, 2026, 11:40 PM UTC
Hey! Just a heads-up — today, between 22:00 and 23:25 UTC, we had some delays with processing MATIC and network tokens payouts.. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
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