Cato Networks incident

PoP Infrastructure - Service Degradation

Resolved after 1 hour 58 minutes, affecting APAC (Ho Chi Minh City, Vietnam), on November 9, 2026.

resolved Nov 09, 2026, 06:05 PM UTC

The service is fully operational. If you have any further questions, please contact our Support team. We are sorry for the inconvenience caused. [ref: INCIDNT-10268]

Started
Nov 09, 2026, 04:07 PM UTC
Resolved
Nov 09, 2026, 06:05 PM UTC
Duration
1h 58m
Detected by Pingoru
Nov 09, 2026, 04:07 PM UTC

Affected components

APAC (Ho Chi Minh City, Vietnam)

Update timeline

  1. identified Nov 09, 2026, 04:07 PM UTC

    We have identified an issue in our service infrastructure. Users might have experienced degraded performance or connectivity issues due to an infrastructure issue we have detected. Our team has already mitigated the issue. If you have any further questions, please contact our Support team. We are sorry for the inconvenience caused. [ref: INCIDNT-10268]

  2. resolved Nov 09, 2026, 06:05 PM UTC

    The service is fully operational. If you have any further questions, please contact our Support team. We are sorry for the inconvenience caused. [ref: INCIDNT-10268]

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