Resolved after 1 hour 58 minutes, affecting APAC (Ho Chi Minh City, Vietnam), on November 9, 2026.
The service is fully operational. If you have any further questions, please contact our Support team. We are sorry for the inconvenience caused. [ref: INCIDNT-10268]
Affected components
Update timeline
- identified Nov 09, 2026, 04:07 PM UTC
We have identified an issue in our service infrastructure. Users might have experienced degraded performance or connectivity issues due to an infrastructure issue we have detected. Our team has already mitigated the issue. If you have any further questions, please contact our Support team. We are sorry for the inconvenience caused. [ref: INCIDNT-10268]
- resolved Nov 09, 2026, 06:05 PM UTC
The service is fully operational. If you have any further questions, please contact our Support team. We are sorry for the inconvenience caused. [ref: INCIDNT-10268]
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