Cato Networks Outage History
Cato Networks is up right nowPingoru has recorded 31 incidents for Cato Networks: 31 in the last 12 months and 31 in the last 90 days.
Incidents, newest first
Minor October 22, 2026 Cato Management Application Incident - Service availability issue 1h 6m Cato Management Application - IE1
Started Oct 22, 2026, 08:30 AM UTC· resolved Oct 22, 2026, 09:36 AM UTC
- identified Oct 22, 2026, 08:30 AM UTC
We identified an issue that impacts access to the Cato Management Application. There is no impact to your network services. Our team is working to fix the issue as soon as possible. If you require assistance or need to report a service problem while we work to restore access, you can reach Cato Support by calling one of the following numbers: USA: +1 505 333 4070 United Kingdom: +44 114 303 3899 Israel: +972 3 720 7171 Singapore: +65 3138 9013 We will update you when the issue is resolved, or we have more information. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10227]
- monitoring Oct 22, 2026, 09:05 AM UTC
We implemented the fix, and are monitoring the situation to make sure that it is 100% resolved. Updates will be forthcoming. We appreciate your patience. Questions? Please contact our Support team. [Ref: INCIDNT-10227]
- resolved Oct 22, 2026, 09:36 AM UTC
The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10227]
Minor October 22, 2026 PoP Infrastructure - Services degradation issue 10m Hong Kong, China
Started Oct 22, 2026, 02:30 AM UTC· resolved Oct 22, 2026, 02:40 AM UTC
- identified Oct 22, 2026, 02:30 AM UTC
We identified issues in the Cato Cloud related to the PoP infrastructure. Users may experience network performance and connectivity issues. Our engineers are working to restore the services. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-9846]
- resolved Oct 22, 2026, 02:40 AM UTC
The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-9846]
Minor October 21, 2026 PoP Infrastructure - Services degradation for non-redundant network setup 2h 7m Chennai, India, Tel Aviv, Israel, London_DC2, United Kingdom
Started Oct 21, 2026, 09:13 AM UTC· resolved Oct 21, 2026, 11:20 AM UTC
- identified Oct 21, 2026, 09:13 AM UTC
We have identified issues in the Cato Cloud related to the PoP infrastructure that are impacting non-redundant configurations. Impacted configurations include egress Network Rules, RPF, and IPSec sites with a single active tunnel (primary connection only). The issue is limited in scope and affects a subset of customers. Redundant configurations remain stable. Our engineers are working to restore the services. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience.
- resolved Oct 21, 2026, 11:20 AM UTC
The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10215]
Minor October 19, 2026 PoP Infrastructure - Services degradation due to carrier issues 6h 30m Sao Paulo, Brazil
Started Oct 19, 2026, 12:54 PM UTC· resolved Oct 19, 2026, 07:24 PM UTC
- identified Oct 19, 2026, 12:54 PM UTC
We identified that an upstream carrier is experiencing issues, which may impact users with packet loss, high latency, or connectivity issues. Our engineers are working with the carrier to resolve the issues ASAP. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience.
- identified Oct 19, 2026, 12:57 PM UTC
Our investigation indicates that the issue began at approximately 11:00 UTC on 19-Oct-2026. The investigation is still ongoing. We will provide updates as they become available. We appreciate your patience. Questions? Please contact our Support team.
- monitoring Oct 19, 2026, 03:26 PM UTC
The issue is now resolved, and we're closely monitoring to ensure everything is stable. Updates will be forthcoming. We appreciate your patience. Questions? Please contact our Support team. [Ref: INCIDNT-10198]
- resolved Oct 19, 2026, 07:24 PM UTC
The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10198]
Major October 19, 2026 PoP Infrastructure - Services availability issue 15m Santa Clara, California
Started Oct 19, 2026, 10:43 AM UTC· resolved Oct 19, 2026, 10:58 AM UTC
- investigating Oct 19, 2026, 10:43 AM UTC
We identified that our services are down due to infrastructure issues. Users may experience network performance and connectivity issues. We are working to fix the issues ASAP. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience. *if no impact will be found this post will be deleted retroactively
Minor October 16, 2026 Cato Management Application Incident - Intermittent delays for Analytics data 2h 57m Digital Experience Monitor, Analytics
Started Oct 16, 2026, 09:43 AM UTC· resolved Oct 16, 2026, 12:40 PM UTC
- identified Oct 16, 2026, 09:43 AM UTC
We identified some delays related to Analytics and Monitoring data in the Cato Management Application. There is no impact to your network services. Our team is working to fix the issue as soon as possible. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience.
- monitoring Oct 16, 2026, 12:09 PM UTC
The issue is now resolved, and we're closely monitoring to ensure everything is stable. Updates will be forthcoming. We appreciate your patience. Questions? Please contact our Support team. [Ref: INCIDNT-10179]
- resolved Oct 16, 2026, 12:40 PM UTC
The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10179]
Minor October 15, 2026 PoP Infrastructure - Service Degradation due to Carrier Outage 9h 30m Urumqi, China
Started Oct 15, 2026, 06:00 PM UTC· resolved Oct 16, 2026, 03:30 AM UTC
- identified Oct 15, 2026, 06:00 PM UTC
We have identified an issue with an upstream carrier that may result in packet loss, increased latency, or intermittent connectivity for some users. This issue may also affect the processing of Events and Analytics data for sites connected to the affected PoP. Our engineers are working with the carrier to resolve the issues ASAP. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10177 ]
- monitoring Oct 16, 2026, 01:48 AM UTC
We observed that connectivity issues are resolved, and we are waiting for the carrier to announce that they completed their repairs. We are continuing to monitor the situation to make sure that it is 100% resolved. We will update you when more information is available. We appreciate your patience. Questions? Please contact our Support team. [Ref: INCIDNT-10177 ]
- resolved Oct 16, 2026, 03:30 AM UTC
Following an extended period of monitoring, we can confirm that connectivity has been fully restored and all services are 100% operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10177 ]
Minor October 15, 2026 Cato Management Application Incident - Intermittent Availability Issue 5d 23h Johannesburg, South Africa, Tokyo_DC3, Japan, Osaka_DC2, Japan, Tokyo_DC2, Japan and 3 more
Started Oct 15, 2026, 09:44 AM UTC· resolved Oct 21, 2026, 09:35 AM UTC
- identified Oct 15, 2026, 09:44 AM UTC
We identified an intermittent issue that impacts access to the Cato Management Application. There is no impact to your network services. Our team is working to fix the issue as soon as possible. If you require assistance or need to report a service problem while we work to restore access, you can reach Cato Support by calling one of the following numbers: USA: +1 505 333 4070 United Kingdom: +44 114 303 3899 Israel: +972 3 720 7171 Singapore: +65 3138 9013 We will update you when the issue is resolved, or we have more information. We appreciate your patience and apologize for any related inconvenience.
- resolved Oct 15, 2026, 03:00 PM UTC
The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10173]
- investigating Oct 20, 2026, 04:30 AM UTC
We are continuing to investigate the issue and have engaged our Engineering team for further analysis and troubleshooting. We remain focused on identifying the root cause and will provide additional updates as more information becomes available or progress is made toward resolution. We appreciate your patience. Questions? Please contact our Support team. [Ref: INCIDNT-10173]
- investigating Oct 20, 2026, 07:55 AM UTC
We are actively investigating the issue and have involved our Engineering team for further analysis and troubleshooting. We are primarily focused on identifying the root cause, and we will provide updates as new information becomes available or as we progress toward a resolution. We appreciate your patience. Questions? Please contact our Support team. [Ref: INCIDNT-10173]
- investigating Oct 20, 2026, 08:20 AM UTC
Our investigation has identified the source of the issue as a problematic server within our third-party provider's infrastructure, which handles Web Application Firewall (WAF) and DDoS protection services. Our Engineering team is fully engaged and working closely with the provider to evaluate and implement the most effective solution to restore stable access to the Cato Management Application (CMA). Resolving this issue remains our highest priority, and all necessary resources are dedicated to minimizing further disruptions. We will continue to provide updates as progress is made. We appreciate your patience. Questions? Please contact our Support team. [Ref: INCIDNT-10173]
- resolved Oct 20, 2026, 05:20 PM UTC
The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10173]
- monitoring Oct 21, 2026, 08:35 AM UTC
We implemented the fix, and are monitoring the situation to make sure that it is 100% resolved. Updates will be forthcoming. We appreciate your patience. Questions? Please contact our Support team. [Ref: INCIDNT-10173]
- resolved Oct 21, 2026, 09:35 AM UTC
The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10173]
Minor October 9, 2026 PoP Infrastructure - WAN connectivity degradation issues 3h 18m Mexico City, Mexico
Started Oct 09, 2026, 06:24 PM UTC· resolved Oct 09, 2026, 09:42 PM UTC
- investigating Oct 09, 2026, 06:24 PM UTC
We identified that an upstream carrier is experiencing issues, which may impact users with packet loss, high latency, or connectivity issues. Our engineers are working with the carrier to resolve the issues ASAP. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience. Ref: [INCIDNT-10135]
- investigating Oct 09, 2026, 07:00 PM UTC
The carrier is investigating the issue and is working to repair it ASAP. However, the carrier has not provided an ETA for the resolution. We will update you when the issue is resolved, or we have more information. We appreciate your patience. Questions? Please contact our Support team. Ref: [INCIDNT-10135]
- monitoring Oct 09, 2026, 09:32 PM UTC
The issue is now resolved, and we're closely monitoring to ensure everything is stable. Updates will be forthcoming. We appreciate your patience. Questions? Please contact our Support team. Ref: [INCIDNT-10135]
- resolved Oct 09, 2026, 09:42 PM UTC
The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience. Ref: [INCIDNT-10135]