Cato Networks incident

PoP Infrastructure - Services availability issue

Resolved after 9 minutes, affecting APAC (Shanghai_DC2, China), on November 4, 2026.

investigating Nov 04, 2026, 03:35 PM UTC

We identified that our services are down due to infrastructure issues. Users may experience network performance and connectivity issues. We are working to fix the issues ASAP. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience. *if no impact will be found this post will be deleted retroactively

Started
Nov 04, 2026, 03:35 PM UTC
Resolved
Nov 04, 2026, 03:45 PM UTC
Duration
9m
Detected by Pingoru
Nov 04, 2026, 03:35 PM UTC

Affected components

APAC (Shanghai_DC2, China)

Update timeline

  1. investigating Nov 04, 2026, 03:35 PM UTC

    We identified that our services are down due to infrastructure issues. Users may experience network performance and connectivity issues. We are working to fix the issues ASAP. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience. *if no impact will be found this post will be deleted retroactively

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