Cato Networks incident
PoP Infrastructure - Services degradation for non-redundant network setup
Ongoing since 05:18 AM UTC, affecting APAC (Singapore, Singapore).
We implemented the fix, and are monitoring the situation to make sure that it is 100% resolved. Updates will be forthcoming. We appreciate your patience. Questions? Please contact our Support team. [Ref: INCIDNT-10333]
Affected components
Update timeline
- identified Nov 07, 2026, 05:18 AM UTC
We have identified issues in the Cato Cloud related to the PoP infrastructure that are impacting non-redundant configurations. Impacted configurations include egress Network Rules, RPF, and IPSec sites with a single active tunnel (primary connection only). The issue is limited in scope and affects a subset of customers. Redundant configurations remain stable. Our engineers are working to restore the services. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10333]
- monitoring Nov 07, 2026, 06:00 AM UTC
We implemented the fix, and are monitoring the situation to make sure that it is 100% resolved. Updates will be forthcoming. We appreciate your patience. Questions? Please contact our Support team. [Ref: INCIDNT-10333]
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