Cato Networks incident

PoP Infrastructure - Services degradation issue

Ongoing since 11:53 AM UTC, affecting APAC (Chennai, India) and North America (Ashburn_DC2, VA) and 1 more.

monitoring Nov 03, 2026, 12:09 PM UTC

The issue is now resolved, and we're closely monitoring to ensure everything is stable. Updates will be forthcoming. We appreciate your patience. Questions? Please contact our Support team. [Ref: INCIDNT-10309]

Started: Nov 03, 2026, 11:53 AM UTC
Resolved: Ongoing
Duration: ● 1h 50m
Detected by Pingoru: Nov 03, 2026, 11:53 AM UTC

Affected components

APAC (Chennai, India)North America (Ashburn_DC2, VA)North America (Honolulu, HI)North America (Kansas City, MO)North America (Boston, MA)North America (Chicago, IL)North America (Detroit, MI)North America (Houston, TX)North America (Miami, FL)North America (New York, NY)

Update timeline

identified Nov 03, 2026, 11:53 AM UTC

We identified issues in the Cato Cloud related to the PoP infrastructure. Users may experience network performance and connectivity issues. Our engineers are working to restore the services. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10309]
monitoring Nov 03, 2026, 12:09 PM UTC

The issue is now resolved, and we're closely monitoring to ensure everything is stable. Updates will be forthcoming. We appreciate your patience. Questions? Please contact our Support team. [Ref: INCIDNT-10309]

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