Cato Networks incident

PoP Infrastructure - Services availability issue

Resolved after 12 minutes, affecting Shanghai_DC2, China, on October 25, 2026.

monitoring Oct 25, 2026, 02:58 PM UTC

The issue is now resolved, and we're closely monitoring to ensure everything is stable. Updates will be forthcoming. We appreciate your patience. Questions? Please contact our Support team.

Started
Oct 25, 2026, 02:53 PM UTC
Resolved
Oct 25, 2026, 03:05 PM UTC
Duration
12m
Detected by Pingoru
Oct 25, 2026, 02:53 PM UTC

Affected components

Shanghai_DC2, China

Update timeline

  1. investigating Oct 25, 2026, 02:53 PM UTC

    We identified that our services are down due to infrastructure issues. Users may experience network performance and connectivity issues. We are working to fix the issues ASAP. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience. *if no impact will be found this post will be deleted retroactively

  2. monitoring Oct 25, 2026, 02:58 PM UTC

    The issue is now resolved, and we're closely monitoring to ensure everything is stable. Updates will be forthcoming. We appreciate your patience. Questions? Please contact our Support team.

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