Cato Networks incident

Cato Management Application Incident - Service availability issue

Resolved after 1 hour 6 minutes, affecting Cato Management Application - IE1, on October 22, 2026.

resolved Oct 22, 2026, 09:36 AM UTC

The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10227]

Started
Oct 22, 2026, 08:30 AM UTC
Resolved
Oct 22, 2026, 09:36 AM UTC
Duration
1h 6m
Detected by Pingoru
Oct 22, 2026, 08:30 AM UTC

Affected components

Cato Management Application - IE1

Update timeline

  1. identified Oct 22, 2026, 08:30 AM UTC

    We identified an issue that impacts access to the Cato Management Application. There is no impact to your network services. Our team is working to fix the issue as soon as possible. If you require assistance or need to report a service problem while we work to restore access, you can reach Cato Support by calling one of the following numbers: USA: +1 505 333 4070 United Kingdom: +44 114 303 3899 Israel: +972 3 720 7171 Singapore: +65 3138 9013 We will update you when the issue is resolved, or we have more information. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10227]

  2. monitoring Oct 22, 2026, 09:05 AM UTC

    We implemented the fix, and are monitoring the situation to make sure that it is 100% resolved. Updates will be forthcoming. We appreciate your patience. Questions? Please contact our Support team. [Ref: INCIDNT-10227]

  3. resolved Oct 22, 2026, 09:36 AM UTC

    The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10227]

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