Cato Networks incident

PoP Infrastructure - Services availability issue

Resolved after 46 minutes, affecting Shanghai_DC2, China, on October 16, 2026.

investigating Oct 16, 2026, 01:37 PM UTC

We identified that our services are down due to infrastructure issues. Users may experience network performance and connectivity issues. We are working to fix the issues ASAP. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience. *if no impact will be found this post will be deleted retroactively

Started
Oct 16, 2026, 01:37 PM UTC
Resolved
Oct 16, 2026, 02:24 PM UTC
Duration
46m
Detected by Pingoru
Oct 16, 2026, 01:37 PM UTC

Affected components

Shanghai_DC2, China

Update timeline

  1. investigating Oct 16, 2026, 01:37 PM UTC

    We identified that our services are down due to infrastructure issues. Users may experience network performance and connectivity issues. We are working to fix the issues ASAP. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience. *if no impact will be found this post will be deleted retroactively

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