Cardiff University incident

PeopleXD data replication failure impacting Business Objects (BO) / Business Intelligence (BI)

Cardiff University experienced a minor incident on November 3, 2025 affecting Business Objects and Business Intelligence, lasting 4h 1m. The incident has been resolved; the full update timeline is below.

Started: Nov 03, 2025, 08:36 AM UTC
Resolved: Nov 03, 2025, 12:38 PM UTC
Duration: 4h 1m
Detected by Pingoru: Nov 03, 2025, 08:36 AM UTC

Affected components

Business ObjectsBusiness Intelligence

Update timeline

investigating Nov 03, 2025, 08:36 AM UTC

PeopleXD data replication failure impacting Business Objects (BO) / Business Intelligence (BI) Replication of PeopleXD data failed to complete overnight. Who will this affect? Business Objects and Business Intelligence users. How will this affect users? Business Objects users are unable to run reports containing PeopleXD data. PeopleXD data is available to Business Intelligence users, but it will not be up to date. University IT is investigating and will advise when this issue has been resolved. We apologise for any inconvenience this causes.
resolved Nov 03, 2025, 12:38 PM UTC

This incident has been resolved.