Cardiff University incident
Internet and Intranet (Squiz) Impacted by Global Cloudflare Incident
Resolved after 18 hours 15 minutes, affecting Public Website (Squiz) and Intranet (Squiz), on November 18, 2025.
Cloudflare has announced this incident is resolved. Our support partner, Squiz, has also confirmed normal service has resumed, but will enhance monitoring for an extended period.
Affected components
Update timeline
- monitoring Nov 18, 2025, 01:43 PM UTC
Internet and Intranet (Squiz) There is a global issue currently affecting Cloudflare, which acts as a caching tier for Cardiff University’s public website and intranet sites. The system is unable to process the necessary checks to validate normal traffic and is not permitting access to the target service, e.g., www.cardiff.ac.uk and intranet.cardiff.ac.uk. This has been reported to our support partner, Squiz, who are working with Cloudflare to resolve this issue as quickly as possible. We apologise for any inconvenience this is causing.
- resolved Nov 19, 2025, 07:59 AM UTC
Cloudflare has announced this incident is resolved. Our support partner, Squiz, has also confirmed normal service has resumed, but will enhance monitoring for an extended period.
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