Resolved after 2 days 4 hours, affecting Wired Network Connectivity and Wireless Network Connectivity, on November 24, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Nov 24, 2025, 09:56 AM UTC
University IT is aware of an issue with the University Network based in the Dental Hospital, Heath Park Campus, and technical staff are currently investigating. Further updates will follow as more information becomes available. We apologise for any inconvenience this is causing.
- monitoring Nov 24, 2025, 09:58 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Nov 24, 2025, 10:34 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 24, 2025, 01:47 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Nov 25, 2025, 09:01 AM UTC
We are still experiencing issues with certain outlets located in the lower half of the building. Engineers are on site to resolve the issue.
- monitoring Nov 25, 2025, 12:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 26, 2025, 02:49 PM UTC
This incident has been resolved.
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