Cardiff University incident

Student App

Major Resolved View vendor source →

Cardiff University experienced a major incident on November 26, 2025 affecting Student App, lasting 17h 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2025, 03:37 PM UTC
Resolved
Nov 27, 2025, 08:57 AM UTC
Duration
17h 19m
Detected by Pingoru
Nov 26, 2025, 03:37 PM UTC

Affected components

Student App

Update timeline

  1. investigating Nov 26, 2025, 03:37 PM UTC

    University IT are aware of an issue affecting access to the Student App and technical staff are currently investigating. An update will be provided as soon as more information is available.

  2. resolved Nov 27, 2025, 08:57 AM UTC

    The issue affecting access to the Student App has now been resolved.