Cardiff University incident
Unplanned Network Outage - QUEENS BUILDINGS
Resolved after 5 days 19 hours, affecting Wired Network Connectivity and Wireless Network Connectivity, on December 17, 2025.
The majority of the network at the Queens site has been restored; however, some areas are still affected. University IT and Estates are working on a solution as a matter of urgency.
Affected components
Update timeline
- investigating Dec 17, 2025, 04:09 PM UTC
University IT is aware of an issue with the University Network within the Queens Buildings, and technical staff are currently investigating. Further updates will follow as more information becomes available. We apologise for any inconvenience this is causing.
- identified Dec 18, 2025, 09:52 AM UTC
The majority of the network at the Queens site has been restored; however, some areas are still affected. University IT and Estates are working on a solution as a matter of urgency.
- resolved Dec 23, 2025, 12:04 PM UTC
This incident has been resolved.
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