Cardiff University incident

Filestore (Home and Shared Drive) Authentication Issue

Resolved after 1 day, affecting Home & Shared drive (H: & S:), on January 28, 2026.

investigating Jan 28, 2026, 03:27 PM UTC

We are aware of filestore (Home and Shared drive) authentication issues at the moment, affecting some service users. This is under investigation.

Started: Jan 28, 2026, 03:27 PM UTC
Resolved: Jan 29, 2026, 03:36 PM UTC
Duration: 1d
Detected by Pingoru: Jan 28, 2026, 03:27 PM UTC

Affected components

Home & Shared drive (H: & S:)

Update timeline

investigating Jan 28, 2026, 03:27 PM UTC

We are aware of filestore (Home and Shared drive) authentication issues at the moment, affecting some service users. This is under investigation.
resolved Jan 29, 2026, 03:36 PM UTC

This incident has been resolved.

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