Cardiff University experienced a major incident on January 30, 2026 affecting Student Records (SIMS Online), lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Student Records (SIMS Online)
Update timeline
- investigating Jan 30, 2026, 11:48 AM UTC
University IT are aware of an issue affecting access to SIMS Online and technical staff are currently investigating. An update will be provided as soon as more information is available.
- resolved Jan 30, 2026, 12:18 PM UTC
The issue affecting access to SIMS Online has now been resolved.