Cardiff University incident

Issue with access to Home drives and SIMS Client

Resolved after 21 hours 41 minutes, affecting Home & Shared drive (H: & S:) and SIMS (Admin), on February 3, 2026.

monitoring Feb 03, 2026, 12:56 PM UTC

A fix has been implemented and the issues affecting the Home drives and SIMS Client should now be resolved. Engineers are continuing to monitor the services.

Started: Feb 03, 2026, 11:24 AM UTC
Resolved: Feb 04, 2026, 09:05 AM UTC
Duration: 21h 41m
Detected by Pingoru: Feb 03, 2026, 11:24 AM UTC

Affected components

Home & Shared drive (H: & S:)SIMS (Admin)

Update timeline

investigating Feb 03, 2026, 11:24 AM UTC

University IT are aware of an issue with accessing Home drives and, by association, SIMS Client and technical staff are currently investigating. An update will be provided as soon as more information is available.
monitoring Feb 03, 2026, 12:56 PM UTC

A fix has been implemented and the issues affecting the Home drives and SIMS Client should now be resolved. Engineers are continuing to monitor the services.
resolved Feb 04, 2026, 09:05 AM UTC

The issue with affecting access to Home drives has now been resolved.

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