Cardiff University incident

Squiz - Public Website and Intranet Performance Issues

Resolved after 1 day 2 hours, affecting Public Website (Squiz) and Intranet (Squiz), on February 25, 2026.

investigating Feb 25, 2026, 10:37 AM UTC

University IT has reported performance issues relating to the public website (cardiff.ac.uk) and intranet (intranet.cardiff.ac.uk) to our service provider, Squiz. This has been escalated within Squiz and we are awaiting their response. We apologise for any inconvenience this is causing.

Started
Feb 25, 2026, 10:37 AM UTC
Resolved
Feb 26, 2026, 12:56 PM UTC
Duration
1d 2h
Detected by Pingoru
Feb 25, 2026, 10:37 AM UTC

Affected components

Public Website (Squiz)Intranet (Squiz)

Update timeline

  1. investigating Feb 25, 2026, 10:37 AM UTC

    University IT has reported performance issues relating to the public website (cardiff.ac.uk) and intranet (intranet.cardiff.ac.uk) to our service provider, Squiz. This has been escalated within Squiz and we are awaiting their response. We apologise for any inconvenience this is causing.

  2. resolved Feb 26, 2026, 12:56 PM UTC

    This incident has been resolved.

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