Cardiff University incident
Published Applications and Desktops (Horizon) - Access issues
Resolved after 6 hours 6 minutes, affecting Published Applications and Desktops (Horizon), on March 13, 2026.
A temporary fix has been implemented while we continue to investigate this issue. Again, we apologise for any inconvenience this is causing.
Affected components
Update timeline
- investigating Mar 13, 2026, 09:41 AM UTC
Published Applications and Desktops (Horizon) University IT is aware of an issue with the Published Applications and Desktops Service (Horizon) that is preventing some users from logging in / launching applications. We are investigating this as a matter of urgency and hope to resume normal service shortly. We apologise for any inconvenience this is causing.
- identified Mar 13, 2026, 10:14 AM UTC
A temporary fix has been implemented while we continue to investigate this issue. Again, we apologise for any inconvenience this is causing.
- resolved Mar 13, 2026, 03:47 PM UTC
This incident has been resolved.
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