Cardiff University incident

Published Applications and Desktops (Horizon)

Major Resolved View vendor source →

Cardiff University experienced a major incident on March 19, 2026 affecting Published Applications (Horizon), lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 08:53 AM UTC
Resolved
Mar 19, 2026, 10:04 AM UTC
Duration
1h 10m
Detected by Pingoru
Mar 19, 2026, 08:53 AM UTC

Affected components

Published Applications (Horizon)

Update timeline

  1. investigating Mar 19, 2026, 08:53 AM UTC

    Published Applications and Desktops (Horizon) University IT is aware of an issue with the Published Applications and Desktops Service (Horizon) that is preventing users from launching some applications. We are investigating this as a matter of urgency and hope to resume normal service shortly. We apologise for any inconvenience this is causing.

  2. resolved Mar 19, 2026, 10:04 AM UTC

    University IT has implemented a fix and normal service has been restored. Again, we apologise for any inconvenience this caused.