Resolved after 124 days 18 hours, affecting ORCA & Manage My Publications, on March 12, 2026.
We have updated the ORCA database and will look to rebuild and restore the download statistics over the next month. We have removed the blank download statistics feature as a temporary measure, to avoid confusion.
Affected components
Update timeline
- investigating Mar 12, 2026, 04:08 PM UTC
We are aware of an issue affecting research output download statistics on the ORCA (Online Research @ Cardiff) user interface. This is affecting both the homepage, and the statistics of individual records since January this year. This issue is currently under investigation. The ORCA service is otherwise unaffected.
- resolved Jul 15, 2026, 11:05 AM UTC
We have updated the ORCA database and will look to rebuild and restore the download statistics over the next month. We have removed the blank download statistics feature as a temporary measure, to avoid confusion.
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