Cardiff University incident

myPrint - Payment system fixed

Notice Resolved View vendor source →
Started
Apr 02, 2026, 02:09 PM UTC
Resolved
Apr 23, 2026, 12:07 PM UTC
Duration
20d 21h
Detected by Pingoru
Apr 02, 2026, 02:09 PM UTC

Affected components

Printing, Copying, & Scanning

Update timeline

  1. identified Apr 02, 2026, 02:09 PM UTC

    The payment gateway used to add credit to your myPrint account is currently unavailable. However, the myPrint printing service is still available.

  2. monitoring Apr 16, 2026, 02:45 PM UTC

    The print payment system has been fixed - you can now add credit to your print account. You may notice an updated payment page, as we now use Worldpay to process payments securely.

  3. resolved Apr 23, 2026, 12:07 PM UTC

    This incident has been resolved.

Looking to track Cardiff University downtime and outages?

Pingoru polls Cardiff University's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Cardiff University reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Cardiff University alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Cardiff University for free

5 free monitors · No credit card required