Oracle EBS - SSL Certificate renewal issue

Update timeline

1. investigating Apr 24, 2026, 08:07 AM UTC

   Oracle EBS - SSL Certificate renewal issue Following the renewal of the SSL certificate, some users are being presented with a certificate warning. We advise those users not to attempt launching Oracle EBS until the issue is resolved. University IT is currently investigating and hope to resolve this issue as quickly as possible. We apologise for any inconvenience this is causing.

2. investigating Apr 24, 2026, 09:06 AM UTC

   This issue has been escalated to the vendor who will provide an update shortly. We apologise for any inconvenience this is causing but please be patient while University IT, Finance and the vendor continue the investigation.

3. identified Apr 24, 2026, 11:43 AM UTC

   This issue has been identified and a fix is to be implemented starting at 16:00, 24th April 2026.

4. resolved Apr 30, 2026, 06:53 PM UTC

   This incident has been resolved.