Cardiff University incident

Oracle EBS - SSL Certificate renewal issue

Major Resolved View vendor source →

Cardiff University experienced a major incident on April 24, 2026 affecting Financial and Procurement System (Oracle-EBS), lasting 6d 7h. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 11:43 AM UTC
Resolved
Apr 30, 2026, 06:53 PM UTC
Duration
6d 7h
Detected by Pingoru
Apr 24, 2026, 11:43 AM UTC

Affected components

Financial and Procurement System (Oracle-EBS)

Update timeline

  1. investigating Apr 24, 2026, 08:07 AM UTC

    Oracle EBS - SSL Certificate renewal issue Following the renewal of the SSL certificate, some users are being presented with a certificate warning. We advise those users not to attempt launching Oracle EBS until the issue is resolved. University IT is currently investigating and hope to resolve this issue as quickly as possible. We apologise for any inconvenience this is causing.

  2. investigating Apr 24, 2026, 09:06 AM UTC

    This issue has been escalated to the vendor who will provide an update shortly. We apologise for any inconvenience this is causing but please be patient while University IT, Finance and the vendor continue the investigation.

  3. identified Apr 24, 2026, 11:43 AM UTC

    This issue has been identified and a fix is to be implemented starting at 16:00, 24th April 2026.

  4. resolved Apr 30, 2026, 06:53 PM UTC

    This incident has been resolved.