Cardiff University incident

Issues affecting access to various services via Horizon

Resolved after 3 hours 19 minutes, affecting Financial and Procurement System (Oracle-EBS) and SIMS (Admin) and 1 more, on May 28, 2026.

resolved May 28, 2026, 01:55 PM UTC

The issue affecting access to various services via Horizon has now been resolved. Apologies for any inconvenience this has caused.

Started: May 28, 2026, 10:36 AM UTC
Resolved: May 28, 2026, 01:55 PM UTC
Duration: 3h 19m
Detected by Pingoru: May 28, 2026, 10:36 AM UTC

Affected components

Financial and Procurement System (Oracle-EBS)SIMS (Admin)Student Records (SIMS Online)

Update timeline

investigating May 28, 2026, 10:36 AM UTC

University IT are aware of an issue affecting access to SIMS Client and Online, and technical staff are currently investigating. An update will be provided as soon as more information is available.
investigating May 28, 2026, 11:37 AM UTC

We are continuing to investigate this issue.
resolved May 28, 2026, 01:55 PM UTC

The issue affecting access to various services via Horizon has now been resolved. Apologies for any inconvenience this has caused.

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