Cardiff University incident

Issues downloading and Installing Cardiff University Wi-Fi certificate for eduroam

Ongoing since 02:25 PM UTC.

investigating Nov 03, 2026, 02:25 PM UTC

We are currently experiencing issues where personal devices being configured to connect to eduroam are unable to download the required certificate, and as a result the configuration process is failing. Network specialists are aware and are working on a solution. In the meantime, it is recommended that users connect their personal devices via CU-Wireless. We apologise for the disruption this may cause.

Started
Nov 03, 2026, 02:25 PM UTC
Resolved
Ongoing
Duration
● 5h 17m
Detected by Pingoru
Nov 03, 2026, 02:25 PM UTC

Update timeline

  1. investigating Nov 03, 2026, 02:25 PM UTC

    We are currently experiencing issues where personal devices being configured to connect to eduroam are unable to download the required certificate, and as a result the configuration process is failing. Network specialists are aware and are working on a solution. In the meantime, it is recommended that users connect their personal devices via CU-Wireless. We apologise for the disruption this may cause.

Your product runs on more than Cardiff University

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →