Instructure incident

New Quizzes Regrading Giving Errors on Ordering Questions

Resolved after 1 hour 31 minutes, affecting Canvas LMS and ca-central-1 and 1 more, on October 22, 2026.

monitoring Oct 22, 2026, 07:46 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 22, 2026, 06:19 PM UTC
Resolved
Oct 22, 2026, 07:50 PM UTC
Duration
1h 31m
Detected by Pingoru
Oct 22, 2026, 06:19 PM UTC

Affected components

Canvas LMSca-central-1eu-central-1eu-west-1us-east-1us-west-2ap-southeast-1ap-southeast-2

Update timeline

  1. investigating Oct 22, 2026, 06:19 PM UTC

    We are currently investigating this issue.

  2. identified Oct 22, 2026, 06:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 22, 2026, 07:27 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 22, 2026, 07:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 22, 2026, 07:50 PM UTC

    This incident has been resolved.

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