Instructure incident

Some users are experiencing slow load times when accessing Canvas

Resolved after 22 minutes, affecting Canvas LMS and eu-west-1, on October 22, 2026.

monitoring Oct 22, 2026, 01:16 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 22, 2026, 01:01 PM UTC
Resolved
Oct 22, 2026, 01:23 PM UTC
Duration
22m
Detected by Pingoru
Oct 22, 2026, 01:01 PM UTC

Affected components

Canvas LMSeu-west-1

Update timeline

  1. identified Oct 22, 2026, 01:01 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 22, 2026, 01:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 22, 2026, 01:23 PM UTC

    This incident has been resolved.

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