Instructure had 71 outages in the last 2 years totaling 389h 43m of downtime — averaging 2.9 incidents per month.
There were 71 Instructure outages since December 11, 2025 totaling 389h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users are being prompted to fill out an Internal Access Manager request form when accessing Canvas. Our engineers are investigating this.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
From 6:41 AM to 6:55 AM MST Studio service in the SYD region was down.
Beginning 6:00am MDT users may have received multiple email notifications for Studio auto-captions. These notifications were from Canvas but were incorrectly being sent multiple times to users. While some additional queued notification emails may still be sent, the cause of this behavior was identified and corrected.
Some users may have experienced issues with multi-factor authentication. This has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Some users may be experiencing slowness when accessing Canvas.
We are currently investigating an issue where some users are having difficulties logging into Student ePortfolios.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Canvas Data 2 is currently unavailable.
The issue has been identified and a fix is being implemented.
Some customers may be experiencing limited disruption to tools relying on API keys. Our team is actively investigating and has taken precautionary steps to help maintain service stability while we work to restore full functionality. We are continuing to review the issue and will provide updates here as more information becomes available. Thank you for your patience.
Some customers may be experiencing limited disruption to tools relying on API keys. Our team is actively investigating and has taken precautionary steps to help maintain service stability while we work to restore full functionality. We are continuing to review the issue and will provide updates here as more information becomes available. Thank you for your patience.
Our investigation continues and Canvas Data 2 and Canvas Beta remain under maintenance. As more information becomes available we will update here.
Our investigation continues and Canvas Data 2 and Canvas Beta & Test remain under maintenance. As more information becomes available we will update here.
Update: Some tools, including Canvas Data 2, Canvas Beta and Test are under maintenance. - Update: Our investigation continues and Canvas Data 2 and Canvas Beta & Test remain under maintenance. - Update: Some customers may continue to experience disruption to 3rd party tools relying on CD2 and API keys. Our team is actively working to maintain service stability while we work to restore full functionality. We are continuing to review the issue and will provide updates here as more information becomes available. Thank you for your patience.
Canvas Data 2 should now be available for all customers. Canvas Beta & Test remain under maintenance. As more information becomes available we will update here.
Canvas Data 2 should now be available for all customers. Canvas Beta & Test remain under maintenance. As more information becomes available we will update here.
Canvas Data 2 and Beta should now be available for all customers. Canvas Test remains under maintenance. As more information becomes available we will update here.
Resolved: Canvas Data 2 & Beta are available. Canvas Test is now available.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved. Our engineers are in the process of restoring the weblog data that was missed during the incident, but new weblogs are updating normally again.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.