Instructure Outage History

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There were 36 Instructure outages since February 4, 2026 totaling 79h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.instructure.com

Minor April 30, 2026

Some tools including Canvas Data 2 and Canvas Beta are under maintenance.

Detected by Pingoru
Apr 30, 2026, 11:06 PM UTC
Resolved
May 01, 2026, 02:51 AM UTC
Duration
3h 45m
Affected: Canvas Data 2
Timeline · 3 updates
  1. investigating Apr 30, 2026, 11:06 PM UTC

    Canvas Data 2 is currently unavailable.

  2. identified Apr 30, 2026, 11:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. investigating May 01, 2026, 02:24 AM UTC

    Some customers may be experiencing limited disruption to tools relying on API keys. Our team is actively investigating and has taken precautionary steps to help maintain service stability while we work to restore full functionality. We are continuing to review the issue and will provide updates here as more information becomes available. Thank you for your patience.

Read the full incident report →

Minor April 29, 2026

Canvas Data 2 is showing latency in pulling weblog data

Detected by Pingoru
Apr 29, 2026, 02:14 AM UTC
Resolved
Apr 29, 2026, 03:26 AM UTC
Duration
1h 12m
Affected: Canvas Data 2
Timeline · 3 updates
  1. investigating Apr 29, 2026, 02:14 AM UTC

    We are currently investigating this issue.

  2. identified Apr 29, 2026, 02:54 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 29, 2026, 03:26 AM UTC

    This incident has been resolved. Our engineers are in the process of restoring the weblog data that was missed during the incident, but new weblogs are updating normally again.

Read the full incident report →

Minor April 24, 2026

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some users

Detected by Pingoru
Apr 24, 2026, 07:33 AM UTC
Resolved
Apr 24, 2026, 01:26 PM UTC
Duration
5h 53m
Affected: Canvas LMSap-southeast-1
Timeline · 4 updates
  1. investigating Apr 24, 2026, 07:33 AM UTC

    We are currently investigating this issue.

  2. identified Apr 24, 2026, 09:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 24, 2026, 09:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2026, 01:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 23, 2026

Some users may experience error messages when grading Classic Quizzes

Detected by Pingoru
Apr 23, 2026, 04:22 AM UTC
Resolved
Apr 23, 2026, 06:17 AM UTC
Duration
1h 55m
Affected: Canvas LMS
Timeline · 11 updates
  1. investigating Apr 23, 2026, 04:22 AM UTC

    We are currently investigating this issue.

  2. identified Apr 23, 2026, 04:39 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 23, 2026, 04:52 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Apr 23, 2026, 05:02 AM UTC

    We are continuing to work on a fix for this issue.

  5. identified Apr 23, 2026, 05:15 AM UTC

    We are continuing to work on a fix for this issue.

  6. identified Apr 23, 2026, 05:28 AM UTC

    We are continuing to work on a fix for this issue.

  7. identified Apr 23, 2026, 05:41 AM UTC

    We are continuing to work on a fix for this issue.

  8. identified Apr 23, 2026, 05:54 AM UTC

    We are continuing to work on a fix for this issue.

  9. identified Apr 23, 2026, 06:07 AM UTC

    We are continuing to work on a fix for this issue.

  10. monitoring Apr 23, 2026, 06:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  11. resolved Apr 23, 2026, 06:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 22, 2026

Some users in the IAD region who are using a trust instance are unable to log into Canvas.

Detected by Pingoru
Apr 22, 2026, 11:22 PM UTC
Resolved
Apr 23, 2026, 03:13 AM UTC
Duration
3h 50m
Affected: Canvas LMSus-east-1
Timeline · 10 updates
  1. investigating Apr 22, 2026, 11:22 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 22, 2026, 11:45 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 23, 2026, 12:14 AM UTC

    We are continuing to investigate this issue.

  4. investigating Apr 23, 2026, 12:48 AM UTC

    We are continuing to investigate this issue.

  5. investigating Apr 23, 2026, 01:15 AM UTC

    We are continuing to investigate this issue.

  6. investigating Apr 23, 2026, 01:39 AM UTC

    We are continuing to investigate this issue.

  7. investigating Apr 23, 2026, 02:32 AM UTC

    We are continuing to investigate this issue.

  8. investigating Apr 23, 2026, 02:59 AM UTC

    We are continuing to investigate this issue.

  9. monitoring Apr 23, 2026, 03:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  10. resolved Apr 23, 2026, 03:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 22, 2026

Some users may experience errors when accessing Canvas Career.

Detected by Pingoru
Apr 22, 2026, 01:11 PM UTC
Resolved
Apr 22, 2026, 02:46 PM UTC
Duration
1h 35m
Affected: us-east-1
Timeline · 3 updates
  1. investigating Apr 22, 2026, 01:11 PM UTC

    We are currently investigating this issue.

  2. identified Apr 22, 2026, 01:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 22, 2026, 02:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 21, 2026

Some Users May Encounter Sporadic Errors When Logging into Canvas.

Detected by Pingoru
Apr 21, 2026, 11:42 PM UTC
Resolved
Apr 22, 2026, 01:26 AM UTC
Duration
1h 43m
Affected: Canvas LMS
Timeline · 5 updates
  1. investigating Apr 21, 2026, 11:42 PM UTC

    We are currently investigating this issue, and seeing increased reports from users accessing via Respondus.

  2. investigating Apr 22, 2026, 01:04 AM UTC

    If you see these errors in a regular browser, clearing cache and cookies may resolve them.

  3. investigating Apr 22, 2026, 01:05 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Apr 22, 2026, 01:22 AM UTC

    A fix has been implemented and we are monitoring the results. If users are still seeing these errors, clearing browser cache and cookies may resolve the behavior.

  5. resolved Apr 22, 2026, 01:26 AM UTC

    This incident has been resolved. Users who are seeing these errors may see resolution by clearing cache and cookies.

Read the full incident report →

Minor April 21, 2026

Some users may be experiencing slowness or timeout errors when accessing Canvas. Currently it appears to be affecting users that cross-domain multiple canvas instances together.

Detected by Pingoru
Apr 21, 2026, 05:11 PM UTC
Resolved
Apr 21, 2026, 05:33 PM UTC
Duration
22m
Affected: Canvas LMS
Timeline · 4 updates
  1. identified Apr 21, 2026, 05:11 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 21, 2026, 05:12 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 21, 2026, 05:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2026, 05:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 17, 2026

Loading Errors when accessing Catalog

Detected by Pingoru
Apr 17, 2026, 08:57 PM UTC
Resolved
Apr 17, 2026, 06:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 17, 2026, 08:57 PM UTC

    Some users may have received loading errors when attempting to access Catalog between 2:17PM and 2:27PM MDT.

Read the full incident report →

Minor April 15, 2026

Some users may experience degraded performance when attempting to login to Canvas.

Detected by Pingoru
Apr 15, 2026, 05:43 PM UTC
Resolved
Apr 15, 2026, 06:49 PM UTC
Duration
1h 6m
Affected: Canvas LMS
Timeline · 3 updates
  1. investigating Apr 15, 2026, 05:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 15, 2026, 05:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 15, 2026, 06:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 14, 2026

Canvas User Page Errors

Detected by Pingoru
Apr 14, 2026, 05:04 PM UTC
Resolved
Apr 14, 2026, 04:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 14, 2026, 05:04 PM UTC

    Some users were experiencing page errors when accessing Canvas between 10:00 AM MDT and 10:30 MDT. Our engineers identified this and corrected the behavior. Pages now load as expected for users.

Read the full incident report →

Minor April 13, 2026

Some users are seeing Canvas Under Heavy Load error when accessing Canvas.

Detected by Pingoru
Apr 13, 2026, 06:58 PM UTC
Resolved
Apr 13, 2026, 09:43 PM UTC
Duration
2h 44m
Affected: Canvas LMSus-west-2
Timeline · 4 updates
  1. investigating Apr 13, 2026, 06:58 PM UTC

    We are currently investigating this issue.

  2. identified Apr 13, 2026, 07:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 13, 2026, 07:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 13, 2026, 09:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 10, 2026

Some Users Experiencing Slowness and Page Errors in Canvas

Detected by Pingoru
Apr 10, 2026, 12:49 AM UTC
Resolved
Apr 10, 2026, 01:02 AM UTC
Duration
13m
Affected: ap-southeast-1
Timeline · 4 updates
  1. investigating Apr 10, 2026, 12:49 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 10, 2026, 12:52 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 10, 2026, 12:52 AM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 10, 2026, 01:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 9, 2026

Page views are not generating in user UI or API

Detected by Pingoru
Apr 09, 2026, 02:54 PM UTC
Resolved
Apr 09, 2026, 04:44 PM UTC
Duration
1h 50m
Affected: eu-west-1us-east-1
Timeline · 3 updates
  1. identified Apr 09, 2026, 02:54 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 09, 2026, 03:09 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 09, 2026, 04:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 9, 2026

Some users are unable to access Studio and are encountering errors with embedded Studio content

Detected by Pingoru
Apr 09, 2026, 04:08 AM UTC
Resolved
Apr 09, 2026, 04:39 AM UTC
Duration
30m
Affected: us-east-1
Timeline · 5 updates
  1. investigating Apr 09, 2026, 04:08 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 09, 2026, 04:31 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 09, 2026, 04:35 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 09, 2026, 04:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 09, 2026, 04:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026

Using the Canvas Career agent can cause an error message

Detected by Pingoru
Apr 08, 2026, 03:05 PM UTC
Resolved
Apr 08, 2026, 04:00 PM UTC
Duration
55m
Affected: Canvas LMS
Timeline · 3 updates
  1. investigating Apr 08, 2026, 03:05 PM UTC

    We are currently investigating this issue.

  2. identified Apr 08, 2026, 03:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 08, 2026, 04:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026

Some users may encounter broken images and media files in Canvas

Detected by Pingoru
Apr 08, 2026, 09:23 AM UTC
Resolved
Apr 08, 2026, 09:49 AM UTC
Duration
26m
Affected: Canvas LMSeu-central-1us-west-2ap-southeast-1
Timeline · 4 updates
  1. investigating Apr 08, 2026, 09:23 AM UTC

    We are currently investigating this issue.

  2. identified Apr 08, 2026, 09:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 08, 2026, 09:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 08, 2026, 09:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026

Some users are being logged out from their Canvas Application on Android mobile devices

Detected by Pingoru
Apr 08, 2026, 08:14 AM UTC
Resolved
Apr 08, 2026, 11:47 AM UTC
Duration
3h 32m
Affected: Canvas Mobile
Timeline · 7 updates
  1. investigating Apr 08, 2026, 08:14 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 08, 2026, 08:29 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 08, 2026, 08:44 AM UTC

    We are continuing to investigate this issue.

  4. identified Apr 08, 2026, 08:57 AM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Apr 08, 2026, 09:07 AM UTC

    We are continuing to work on a fix for this issue.

  6. identified Apr 08, 2026, 09:57 AM UTC

    We are continuing to work on a fix for this issue.

  7. resolved Apr 08, 2026, 11:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 6, 2026

Parchment Digital Badges (formerly Canvas Credentials), is experiencing login issues on the US server.

Detected by Pingoru
Apr 06, 2026, 03:47 PM UTC
Resolved
Apr 07, 2026, 06:54 PM UTC
Duration
1d 3h
Affected: Canvas Credentials
Timeline · 5 updates
  1. investigating Apr 06, 2026, 03:47 PM UTC

    We are currently investigating an issue with users attempting to long in on the US server. We are working diligently to get this resolved.

  2. identified Apr 06, 2026, 05:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 06, 2026, 05:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 06, 2026, 05:49 PM UTC

    Parchment Digital Badges is currently allowing users to log in. We are monitoring the situation. Please reach out to support if you experience issues with your log in process.

  5. resolved Apr 07, 2026, 06:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 2, 2026

Clients attempting to create courses and content via Ignite AI in Canvas Career are receiving errors

Detected by Pingoru
Apr 02, 2026, 02:41 PM UTC
Resolved
Apr 02, 2026, 05:40 PM UTC
Duration
2h 59m
Affected: Canvas LMS
Timeline · 3 updates
  1. investigating Apr 02, 2026, 02:41 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 02, 2026, 02:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2026, 05:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 30, 2026

Some Users are getting 502 errors when accessing New Quizzes

Detected by Pingoru
Mar 30, 2026, 03:13 PM UTC
Resolved
Mar 30, 2026, 10:59 PM UTC
Duration
7h 46m
Affected: Canvas LMSus-east-1
Timeline · 7 updates
  1. investigating Mar 30, 2026, 03:13 PM UTC

    We are currently investigating this issue.

  2. identified Mar 30, 2026, 03:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 30, 2026, 03:42 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Mar 30, 2026, 03:48 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Mar 30, 2026, 04:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Mar 30, 2026, 07:57 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Mar 30, 2026, 10:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 27, 2026

Users are experiencing incorrect images showing up in Classic Quizzes

Detected by Pingoru
Mar 27, 2026, 05:51 PM UTC
Resolved
Mar 27, 2026, 11:03 PM UTC
Duration
5h 12m
Affected: Canvas LMS
Timeline · 7 updates
  1. investigating Mar 27, 2026, 05:51 PM UTC

    We are currently investigating this issue.

  2. identified Mar 27, 2026, 08:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 27, 2026, 08:42 PM UTC

    We are continuing to work on a fix for this issue.

  4. investigating Mar 27, 2026, 09:02 PM UTC

    We are currently investigating this issue.

  5. identified Mar 27, 2026, 09:26 PM UTC

    The issue has been identified and a fix is being implemented.

  6. identified Mar 27, 2026, 10:35 PM UTC

    We are continuing to work on a fix for this issue.

  7. resolved Mar 27, 2026, 11:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 24, 2026

Some institutions are experiencing Media files not loading or previewing within New Quizzes or Speedgrader.

Detected by Pingoru
Mar 24, 2026, 10:45 PM UTC
Resolved
Mar 25, 2026, 02:49 AM UTC
Duration
4h 3m
Affected: Canvas LMSus-east-1ap-southeast-2
Timeline · 4 updates
  1. investigating Mar 24, 2026, 10:45 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 24, 2026, 10:55 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 24, 2026, 11:23 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Mar 25, 2026, 02:49 AM UTC

    This incident has been resolved.

Read the full incident report →

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