CallRail experienced a minor incident on July 2, 2025 affecting Google Ads, lasting 19h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 02, 2025, 05:23 PM UTC
Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by our integration. https://ads.google.com/status/publisher/incidents/xF9wKox7evao5WupR7mu Customers using CallRail's Google Ads Integration may experience degraded service or intermittent failures due to issues with the upstream provider, including delayed conversion reporting data and missing or incorrect CPL, keyword, and campaign data. Customers may also experience issues configuring or authorizing the Google Ads Integration on CallRail's platform. We are closely monitoring the fix and will report when service is restored for all customers.
- monitoring Jul 02, 2025, 06:32 PM UTC
We are still closely monitoring the issue at this time.
- monitoring Jul 02, 2025, 07:46 PM UTC
We are still closely monitoring the issue at this time.
- monitoring Jul 03, 2025, 12:04 AM UTC
We are still closely monitoring the issue at this time.
- resolved Jul 03, 2025, 12:23 PM UTC
The incident has been resolved and the Google Ads integration is functioning normally.