CallRail experienced a minor incident on July 14, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jul 14, 2025, 06:51 PM UTC
Jul 14, 14:51 EDT Resolved - Our third party vendor will continue monitoring for a while, but our services are all functioning as expected. Jul 14, 14:09 EDT Monitoring - The third party provider has resolved their issue and is in monitoring. Our own error rate seems to have recovered, so we believe the issue is resolved, but will continue monitoring for a short time. Jul 14, 12:59 EDT Investigating - We are hearing reports that an upstream carrier may be having trouble resulting in some call routing failures for our Lead Center customers. We are investigating