CallRail incident

HubSpot integration not sending call recordings

Minor Resolved View vendor source →

CallRail experienced a minor incident on July 22, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2025, 07:40 PM UTC
Resolved
Jul 22, 2025, 07:40 PM UTC
Duration
—
Detected by Pingoru
Jul 22, 2025, 07:40 PM UTC

Update timeline

  1. monitoring Jul 22, 2025, 07:40 PM UTC

    Jul 22, 15:40 EDT Resolved - This incident has been resolved and call recordings are posting successfully to HubSpot. Jul 22, 13:24 EDT Investigating - Our HubSpot integration is experiencing an issue with call recordings. Contact data as well as call, text, and form activities are flowing, but recordings are not sending for calls.