CallRail experienced a minor incident on January 29, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jan 29, 2026, 08:28 PM UTC
Jan 29, 15:28 EST Resolved - We are no longer seeing transcript latency. This issue has been resolved. Jan 29, 14:18 EST Identified - Transcript delivery latency is recovering. We are continuing to monitor performance and provide updates until fully resolved. Jan 29, 13:44 EST Investigating - We are investigating increased latency in transcript delivery due to an issue with an upstream provider.