CallRail experienced a minor incident on January 30, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jan 30, 2026, 03:04 PM UTC
Jan 30, 10:04 EST Resolved - The remaining areas of messaging impact have been resolved. Jan 30, 09:25 EST Update - We continued to see intermittent impact in outbound messages overnight. We will continue monitoring the situation and provide further updates until fully resolved. Jan 29, 17:55 EST Monitoring - There has been significant improvement in inbound and outbound text messaging. We will continue monitoring the situation and will provide another update tomorrow morning at 9a ET. Jan 29, 15:49 EST Update - We are continuing to see intermittent impact in inbound and outbound messages. We are monitoring the situation and will continue to provide further updates until resolved. Jan 29, 14:34 EST Update - We are continuing to see intermittent impact in inbound and outbound messages. We are monitoring the situation and will continue to provide further updates until resolved. Jan 29, 12:28 EST Identified - We are continuing to see intermittent impact in inbound and outbound messages. We are monitoring the situation and will continue to provide further updates until resolved. Jan 29, 10:45 EST Investigating - One of our providers is reporting delays in both SMS and MMS delivery. We are seeing intermittent impact in both inbound and outbound messages. We will continue monitoring and providing updates.