CallRail incident

Text messages not appearing in the timeline

Minor Resolved View vendor source →

CallRail experienced a minor incident on July 2, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2025, 08:48 PM UTC
Resolved
Jul 02, 2025, 08:48 PM UTC
Duration
—
Detected by Pingoru
Jul 02, 2025, 08:48 PM UTC

Update timeline

  1. monitoring Jul 02, 2025, 08:48 PM UTC

    Jul 2, 16:48 EDT Resolved - The issue has been resolved. Jul 2, 15:33 EDT Monitoring - Fix has been implemented for the issue and we are now monitoring. Jul 2, 15:16 EDT Identified - We have identified the issue and we are currently working on a fix. Jul 2, 15:03 EDT Investigating - There is currently an issue with text conversations not loading in the timeline. We are investigating the issue.