Bynder Outage History

We’re currently investigating reports of issues affecting Collections in Global portals. Users may experience Collections not loading and will see a grey box instead. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, the Collections within the Collections page may not load, please watch here for further updates.

We’re currently investigating reports of issues affecting asset uploads in the Global region. Users may experience delays or errors while uploading assets to portals in the Global region. Our team is working to identify the cause and will share updates as soon as possible.

We’re currently investigating reports of issues affecting downloads in our global region. Users may experience (batch) downloads not starting. Our team is working to identify the cause and will share updates as soon as possible.

We're currently investigating reports of asset upload delays to portals in our global environment. If you're affected, you may experience a delay in assets becoming available in your portals after you upload them. Our team is working to identify the cause and will share an update as soon as we have more information. There is no need to re-upload your assets, even if they do not immediately display in the asset bank. They will be processed and displayed as soon as the issue is resolved.

We are currently experiencing issues with Asset Bank on the services in the Global region. It might happen to portals in this region that new assets might not being visible in the asset bank. We are working hard on the solution of this problem and will keep you updated on the progress.

We are currently experiencing issues with the header (navigation) on different services. The header may become invisible randomly on portals. We are working diligently on solving this problem and will keep you updated on our progress.

We are currently experiencing an issue in which assets uploaded may appear delayed in the Asset Bank. We are investigating the cause.

We are currently experiencing issues with Asset Bank on the services in the US and Global region. It might happen to certain users to be redirected to dashboard/homepage when trying to access the Asset Bank in these regions. We are working hard on the solution of this problem and will keep you updated on the progress.

We are currently experiencing issues with the Universal Compact View (UCV) on the services in the Global region. It might happen to portals in this region that the UCV will load with a error message of Oops Something went wrong!. We are working hard on the solution of this problem and will keep you updated on the progress.

We are currently experiencing an issue with the export functionality in Studio. At this time, you may be unable to select a format when attempting to export your designs, which prevents any downloads or exports from being completed. There is currently no workaround available. Our engineering team is actively investigating the issue, and we are working to resolve it as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience while we work on a fix. We’ll provide further updates as soon as more information becomes available.

We are continuing to investigate this issue.

We are currently experiencing issues with Downloads on the services in the Global region. It might happen to portals that Downloads will not work. We are working hard on the solution of this problem and will keep you updated on the progress.

We are currently experiencing issues with the Bynder Express feature. It might happen to portals that the receiver of the Bynder Express link will get a 500 error when clicking the download link. We are working hard on the solution of this problem and will keep you updated on the progress.

We are currently experiencing issues with the asset bank. You might experience the following issues: - Uploads failing -Downloads failing - No image previews We are working hard on getting the issues resolved

We are currently experiencing issues with the Universal Compact View (UCV) in the EU region. It might happen that when using the UCV, the system does not load any assets and gives a 500 error. The UCV is used to load content into other modules/systems, so issues might occur with the following operations: - Relating assets - Adding images in Studio - Using an integration with for example a CMS - Etc. We are working hard on the solution of this problem and will keep you updated on the progress.

We are currently experiencing issues with uploads and thumbnail displays on the services in the Global and US-only regions. It might happen to portals in these regions that uploads will error out and thumbnails may not display within your portal. We are working hard on the solution of this problem and will keep you updated on the progress.

We experienced an issue with uploads giving an error but this is no longer the case. However assets could take some time to reappear in the DAM. They are successfully stored however and should appear in time. Our team is investigating the root cause.

We are currently experiencing issues with Collections on the services in the Global region. It might happen to portals in this region that newly created Collections will not be visible in the Collection overview. We are working hard to solve this problem and will keep you updated.

We are continuing to investigate this issue.

We are still investigating this issue. The estimated time to resolve the issue is still undetermined but we are working hard towards a solution.

We are currently investigating this issue.

We are currently experiencing issues with uploading on the services in the Global region. It might happen to portals in this region that uploads are successful but are not displayed in the Asset bank. We are working hard on the solution of this problem and will keep you updated on the progress.

We are currently experiencing issues with SSO on the services in the US region. It might happen to portals in this region that SSO will be unavailable, mainly Google SSO. We are working hard on the solution to this problem and will keep you updated on the progress.

We are currently experiencing issues with our search bar. When searching using the search bar, you search might fail and result in an error message. We are working hard on the solution of this problem and will keep you updated on the progress.