Bynder incident

Open Asset Bank Portals Inaccessible

Minor Resolved View vendor source →

Bynder experienced a minor incident on April 16, 2026 affecting Asset Library and Global and 1 more component, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 04:06 PM UTC
Resolved
Apr 16, 2026, 05:10 PM UTC
Duration
1h 3m
Detected by Pingoru
Apr 16, 2026, 04:06 PM UTC

Affected components

Asset LibraryGlobalUS OnlyEU Only

Update timeline

  1. investigating Apr 16, 2026, 04:06 PM UTC

    Customers using an Open Asset Bank, where parts of the DAM are accessible without logging in, may currently experience issues accessing it. Our technical teams are investigating the problem and working to resolve it as quickly as possible. We apologize for any inconvenience caused.

  2. resolved Apr 16, 2026, 05:10 PM UTC

    This incident has been resolved.