Bynder incident

Open Asset Bank Portals Inaccessible

Resolved after 1 hour 3 minutes, affecting Asset Library and Global and 1 more, on April 16, 2026.

investigating Apr 16, 2026, 04:06 PM UTC

Customers using an Open Asset Bank, where parts of the DAM are accessible without logging in, may currently experience issues accessing it. Our technical teams are investigating the problem and working to resolve it as quickly as possible. We apologize for any inconvenience caused.

Started
Apr 16, 2026, 04:06 PM UTC
Resolved
Apr 16, 2026, 05:10 PM UTC
Duration
1h 3m
Detected by Pingoru
Apr 16, 2026, 04:06 PM UTC

Affected components

Asset LibraryGlobalUS OnlyEU Only

Update timeline

  1. investigating Apr 16, 2026, 04:06 PM UTC

    Customers using an Open Asset Bank, where parts of the DAM are accessible without logging in, may currently experience issues accessing it. Our technical teams are investigating the problem and working to resolve it as quickly as possible. We apologize for any inconvenience caused.

  2. resolved Apr 16, 2026, 05:10 PM UTC

    This incident has been resolved.

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