Bynder incident

Issues with uploads and thumbnail generation in Global portals

Minor Resolved View vendor source →

Bynder experienced a minor incident on November 3, 2025 affecting Asset Library and Uploads and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2025, 06:18 PM UTC
Resolved
Nov 03, 2025, 07:36 PM UTC
Duration
1h 18m
Detected by Pingoru
Nov 03, 2025, 06:18 PM UTC

Affected components

Asset LibraryUploadsGlobal

Update timeline

  1. investigating Nov 03, 2025, 06:18 PM UTC

    We’re currently investigating reports of issues affecting asset uploads and thumbnail generation in Global portals. Users may experience an error uploading assets or uploaded assets displaying without a thumbnail. Our team is working to identify the cause and will share updates as soon as possible.

  2. monitoring Nov 03, 2025, 07:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 03, 2025, 07:36 PM UTC

    The issue has been resolved. All services are working as expected.