Is Buzzeasy down?

We are currently investigating an incident that manifests as userts being unable to log in to our web interface..

We've identified the source of the problem and are working to fix it as soon as we can..

We implemented a fix and are currently monitoring the result..

This incident has been resolved. We'll post the root cause shortly as the "postmortem" of this incident..

We are currently investigating an incident that manifests as userts being unable to log in to our web interface.

We've identified the source of the problem and are working to fix it as soon as we can.

We implemented a fix and are currently monitoring the result.

This incident has been resolved. We'll post the root cause shortly as the "postmortem" of this incident.

We are currently investigating reports of slowness affecting the Agent UI. The issue is being investigated with high priority.

We will provide another update as soon as more information is available.

We have identified a component that could be contributing to the reported Agent UI slowness and are currently performing additional checks around this area. We are continuing our investigation.

We have opened a high-priority support case with Microsoft regarding the reported Agent UI slowness affecting services hosted on Azure. We are continuing to investigate the issue with Microsoft.

Microsoft has reviewed the issue and is continuing its investigation into the observed delays with Azure services. They have requested some additional technical and diagnostic information from our side to help identify the underlying cause. We are gathering the required details and will provide them to Microsoft. We’ll keep you updated as soon as we receive further findings or guidance.

The Graia SRE team has completed the infrastructure mitigation and migrated the affected services to a secondary Azure Service Bus namespace. Following the migration, no further Agent UI delays have been observed and the platform has remained stable during testing and monitoring. We will continue to monitor service latency and overall platform health overnight while Microsoft continues its investigation into the underlying Azure issue. This incident is now resolved. Thank you for your patience.

We are currently investigating reports of slowness affecting the Agent UI. The issue is being investigated with high priority..

We will provide another update as soon as more information is available..

We have identified a component that could be contributing to the reported Agent UI slowness and are currently performing additional checks around this area. We are continuing our investigation..

We have opened a high-priority support case with Microsoft regarding the reported Agent UI slowness affecting services hosted on Azure. We are continuing to investigate the issue with Microsoft..

Microsoft has reviewed the issue and is continuing its investigation into the observed delays with Azure services. They have requested some additional technical and diagnostic information from our side to help identify the underlying cause. We are gathering the required details and will provide them to Microsoft. We’ll keep you updated as soon as we receive further findings or guidance..

The Graia SRE team has completed the infrastructure mitigation and migrated the affected services to a secondary Azure Service Bus namespace. Following the migration, no further Agent UI delays have been observed and the platform has remained stable during testing and monitoring. We will continue to monitor service latency and overall platform health overnight while Microsoft continues its investigation into the underlying Azure issue. This incident is now resolved. Thank you for your patience..