Is Buzzeasy down?

Last checked 1m ago
Current status
Buzzeasy is up

No incidents right now.

Official status page: https://status.graia.cx · Polled every 5 minutes · 15 components tracked

Buzzeasy is operational right now. Last checked 1m ago; the most recent incident resolved 12d ago.

Real-time Buzzeasy status, recent outages, and incident history — pulled directly from Buzzeasy's official status page at https://status.graia.cx every 5 minutes. Pingoru tracks 15 Buzzeasy services and has captured 9 incidents in the last 90 days (98.48% uptime). Get email, Slack, Discord, or webhook alerts the moment Buzzeasy reports a new incident — free for 5 monitors, no credit card.

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Buzzeasy uptime 98.48% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved
    Started Sep 05, 2026, 03:00 AM UTC · Resolved Sep 05, 2026, 03:00 AM UTC
    Timeline · 1 update
    • resolved · Sep 05, 2026, 03:00 AM UTC

      Type: Maintenance Duration: 13 days, 9 hours and 24 minutes Affected Components: CCaaS Europe - Voice Services, CCaaS International - AI Voice Bots, CCaaS International - Agent UI, CCaaS International - Contact Expert Chat Services, CCaaS International - Chat & Social Media, CCaaS International - Reporting & Wallboard, CCaaS International - AI Email Bots, CCaaS International - Scripting, CCaaS international - AI Chat Bots, CCaaS International - Email Services, CCaaS International - Admin Portal, CCaaS International - Core Services, CCaaS Custom Connectors to Cisco, CCaaS Americas - Voice Services Aug 28, 10:09:36 GMT+0 - Identified - Dear Customer, We would like to inform you that on 05-09-2026 there will be a scheduled maintenance window for applying security patches on the Graia CCaaS Voice components. Graia International: 05-09-2026 | 03:00 UTC | 2 h 30 min During this time all components will be operational, but we do anticipate a short voice service interruption during key moments of the update. Thank you for your understanding. If you have any questions, please contact us via the known communication channels. Kind Regards, Graia Team Sep 5, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 5, 05:30:00 GMT+0 - Completed - Maintenance has completed successfully. Sep 5, 05:31:00 GMT+0 - Completed - Dear Graia Customer, We would like to inform you that we have completed the scheduled maintenance for Graia International. To benefit immediately from the new changes please refresh your browser with CTRL+F5. The latest release notes will be available at Kind Regards, GraiaTeam

    Latest: Type: Maintenance Duration: 13 days, 9 hours and 24 minutes Affected Components: CCaaS Europe - Voice Services, CCaaS International - AI Voice Bots, CCaaS International - Agent UI,…

  2. Resolved
    Started Aug 25, 2026, 07:30 AM UTC · Resolved Aug 25, 2026, 07:30 AM UTC
    Timeline · 1 update
    • resolved · Aug 25, 2026, 07:30 AM UTC

      Type: Incident Duration: 14 hours and 25 minutes Affected Components: CCaaS Europe - Voice Services, CCaaS International - Agent UI, CCaaS International - Core Services, CCaaS Americas - Voice Services Aug 25, 07:30:00 GMT+0 - Investigating - We are currently investigating reports of slowness affecting the Agent UI. The issue is being investigated with high priority. Aug 25, 07:37:00 GMT+0 - Investigating - We will provide another update as soon as more information is available. Aug 25, 09:20:01 GMT+0 - Investigating - We have identified a component that could be contributing to the reported Agent UI slowness and are currently performing additional checks around this area. We are continuing our investigation. Aug 25, 11:02:47 GMT+0 - Investigating - We have opened a high-priority support case with Microsoft regarding the reported Agent UI slowness affecting services hosted on Azure. We are continuing to investigate the issue with Microsoft. Aug 25, 13:51:33 GMT+0 - Investigating - Microsoft has reviewed the issue and is continuing its investigation into the observed delays with Azure services. They have requested some additional technical and diagnostic information from our side to help identify the underlying cause. We are gathering the required details and will provide them to Microsoft. We’ll keep you updated as soon as we receive further findings or guidance. Aug 25, 21:55:00 GMT+0 - Resolved - The Graia SRE team has completed the infrastructure mitigation and migrated the affected services to a secondary Azure Service Bus namespace. Following the migration, no further Agent UI delays have been observed and the platform has remained stable during testing and monitoring. We will continue to monitor service latency and overall platform health overnight while Microsoft continues its investigation into the underlying Azure issue. This incident is now resolved. Thank you for your patience.

    Latest: Type: Incident Duration: 14 hours and 25 minutes Affected Components: CCaaS Europe - Voice Services, CCaaS International - Agent UI, CCaaS International - Core Services, CCaaS Amer…

  3. Resolved 14h 25m
    Started Aug 25, 2026, 07:30 AM UTC · Resolved Aug 25, 2026, 09:55 PM UTC
    CCaaS Europe - Voice ServicesCCaaS Americas - Voice ServicesCCaaS International - Agent UICCaaS International - Core Services
    Timeline · 6 updates
    • investigating · Aug 25, 2026, 07:30 AM UTC

      We are currently investigating reports of slowness affecting the Agent UI. The issue is being investigated with high priority.

    • investigating · Aug 25, 2026, 07:37 AM UTC

      We will provide another update as soon as more information is available.

    • identified · Aug 25, 2026, 09:20 AM UTC

      We have identified a component that could be contributing to the reported Agent UI slowness and are currently performing additional checks around this area. We are continuing our investigation.

    • investigating · Aug 25, 2026, 11:02 AM UTC

      We have opened a high-priority support case with Microsoft regarding the reported Agent UI slowness affecting services hosted on Azure. We are continuing to investigate the issue with Microsoft.

    • investigating · Aug 25, 2026, 01:51 PM UTC

      Microsoft has reviewed the issue and is continuing its investigation into the observed delays with Azure services. They have requested some additional technical and diagnostic information from our side to help identify the underlying cause. We are gathering the required details and will provide them to Microsoft. We’ll keep you updated as soon as we receive further findings or guidance.

    • resolved · Aug 25, 2026, 09:55 PM UTC

      The Graia SRE team has completed the infrastructure mitigation and migrated the affected services to a secondary Azure Service Bus namespace. Following the migration, no further Agent UI delays have been observed and the platform has remained stable during testing and monitoring. We will continue to monitor service latency and overall platform health overnight while Microsoft continues its investigation into the underlying Azure issue. This incident is now resolved. Thank you for your patience.

    Latest: The Graia SRE team has completed the infrastructure mitigation and migrated the affected services to a secondary Azure Service Bus namespace. Following the migration, no further Ag…

  4. Resolved
    Started Aug 04, 2026, 07:40 AM UTC · Resolved Aug 04, 2026, 07:40 AM UTC
    Timeline · 1 update
    • resolved · Aug 04, 2026, 07:40 AM UTC

      Type: Incident Duration: 1 hour and 59 minutes Affected Components: CCaaS Europe - Voice Services, CCaaS International - AI Voice Bots, CCaaS International - Scripting, CCaaS International - Agent UI, CCaaS International - Core Services, CCaaS Americas - Voice Services Aug 4, 08:20:00 GMT+0 - Monitoring - Recording Manager service restored and operational. Internal voice test successful. Stuck-call recovery initiated. Aug 4, 08:26:00 GMT+0 - Monitoring - Customers confirmed service was operational. Aug 4, 09:25:00 GMT+0 - Monitoring - Recording Manager service restored and operational. Internal voice test successful. Stuck-call recovery initiated. Aug 4, 09:39:00 GMT+0 - Resolved - Customers confirmed service was operational. This incident has been resolved. Aug 4, 07:40:00 GMT+0 - Investigating - We are currently investigating this incident. Aug 4, 07:42:00 GMT+0 - Monitoring - Recording Manager service restored and operational. Internal voice test successful. Stuck-call recovery initiated. Aug 4, 07:47:00 GMT+0 - Monitoring - Customers confirmed service was operational. Aug 4, 08:07:00 GMT+0 - Investigating - Slowness identified in the Recording Manager service. Aug 4, 08:13:00 GMT+0 - Identified - Second automatic restart of the Recording Manager service initiated. Aug 4, 09:22:00 GMT+0 - Investigating - Third automatic restart of the Recording Manager service initiated.

    Latest: Type: Incident Duration: 1 hour and 59 minutes Affected Components: CCaaS Europe - Voice Services, CCaaS International - AI Voice Bots, CCaaS International - Scripting, CCaaS Inter…

  5. Resolved
    Started Jul 20, 2026, 08:42 AM UTC · Resolved Jul 20, 2026, 08:42 AM UTC
    Timeline · 1 update
    • resolved · Jul 20, 2026, 08:42 AM UTC

      Type: Incident Duration: 41 minutes Affected Components: CCaaS International - Reporting & Wallboard, CCaaS International - Scripting, CCaaS International - Email Services, CCaaS International - Admin Portal, CCaaS International - Agent UI, CCaaS International - Core Services, CCaaS International - AI Voice Bots, CCaaS Americas - Voice Services, CCaaS Europe - Voice Services Jul 20, 08:42:00 GMT+0 - Investigating - The problem manifests to users of the portal web administration interface by it failing to load beyond the initial blank screen or to load page-specific content when navigating between menus. Contact center agents also see an error message such as “Failed to get voice configuration”, are unable to receive or initiate calls or are faling to load the web application entirely. Jul 20, 09:23:00 GMT+0 - Resolved - This incident has been resolved. Jul 20, 08:52:00 GMT+0 - Identified - The SRE team discovered the fact that a node is unresponsive by noticing the unusual metrics it is exhibiting. Jul 20, 09:08:00 GMT+0 - Identified - The existing pods that were on the unreachable node were moved away from it. Jul 20, 09:05:00 GMT+0 - Identified - The node pool was expanded with an additional node to take over the workload of the unresponsive one. Jul 20, 09:15:00 GMT+0 - Monitoring - Graia team members observed recovered functionality.

    Latest: Type: Incident Duration: 41 minutes Affected Components: CCaaS International - Reporting & Wallboard, CCaaS International - Scripting, CCaaS International - Email Services, CCaaS I…

See the full Buzzeasy outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 7 incidents View full outage history →