BridgePay Network Solutions Outage History

BridgePay Network Solutions degraded · 1 active incident View live status →

BridgePay Network Solutions had 31 outages in the last 2 years totaling 1941h 44m of downtime — averaging 1.3 incidents per month.

There were 31 BridgePay Network Solutions outages since January 14, 2026 totaling 1941h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bridgepaynetwork.com

Notice October 15, 2026

Credit Card Processor - First Data Rapid Connect - Degraded Performance

Detected by Pingoru
Oct 15, 2026, 02:09 AM UTC
Resolved
Oct 15, 2026, 02:09 AM UTC
Duration
2s
Timeline · 2 updates
  1. investigating Oct 15, 2026, 02:09 AM UTC

    BridgePay's Network Operations Center has identified Credit Card Processor - First Data Rapid Connect is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Rapid Connect may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - First Data Rapid Connect are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved Oct 15, 2026, 02:09 AM UTC

    The previously reported issue with the Credit Card Processor - First Data Rapid Connect has been resolved and transactions are processing normally.

Read the full incident report →

Notice October 15, 2026

Credit Card Processor - First Data Nashville - Degraded Performance

Detected by Pingoru
Oct 15, 2026, 02:09 AM UTC
Resolved
Oct 15, 2026, 02:09 AM UTC
Duration
12s
Timeline · 2 updates
  1. investigating Oct 15, 2026, 02:09 AM UTC

    BridgePay's Network Operations Center has identified Credit Card Processor - First Data Nashville is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Nashville may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - First Data Nashville are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved Oct 15, 2026, 02:09 AM UTC

    The previously reported issue with the Credit Card Processor - First Data Nashville has been resolved and transactions are processing normally.

Read the full incident report →

Notice October 15, 2026

Credit Card Processor - Vantiv - Degraded Performance

Detected by Pingoru
Oct 15, 2026, 02:09 AM UTC
Resolved
Oct 15, 2026, 02:09 AM UTC
Duration
12s
Timeline · 2 updates
  1. investigating Oct 15, 2026, 02:09 AM UTC

    BridgePay's Network Operations Center has identified Credit Card Processor - Vantiv is currently having connectivity issues. Merchants using the Credit Card Processor - Vantiv may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Vantiv are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved Oct 15, 2026, 02:09 AM UTC

    The previously reported issue with the Credit Card Processor - Vantiv has been resolved and transactions are processing normally.

Read the full incident report →

Notice October 15, 2026

Credit Card Processor - Heartland Payment Systems - Degraded Performance

Detected by Pingoru
Oct 15, 2026, 02:09 AM UTC
Resolved
Oct 15, 2026, 02:09 AM UTC
Duration
12s
Timeline · 2 updates
  1. investigating Oct 15, 2026, 02:09 AM UTC

    BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved Oct 15, 2026, 02:09 AM UTC

    The previously reported issue with the Credit Card Processor - Heartland Payment Systems has been resolved and transactions are processing normally.

Read the full incident report →

Notice October 15, 2026

Credit Card Processor - WorldPay - Degraded Performance

Detected by Pingoru
Oct 15, 2026, 02:09 AM UTC
Resolved
Oct 15, 2026, 02:09 AM UTC
Duration
13s
Timeline · 2 updates
  1. investigating Oct 15, 2026, 02:09 AM UTC

    BridgePay's Network Operations Center has identified Credit Card Processor - WorldPay is currently having connectivity issues. Merchants using the Credit Card Processor - WorldPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - WorldPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved Oct 15, 2026, 02:09 AM UTC

    The previously reported issue with the Credit Card Processor - WorldPay has been resolved and transactions are processing normally.

Read the full incident report →

Notice October 15, 2026

Credit Card Processor - First Data Omaha - Degraded Performance

Detected by Pingoru
Oct 15, 2026, 02:09 AM UTC
Resolved
Oct 15, 2026, 02:09 AM UTC
Duration
11s
Timeline · 2 updates
  1. investigating Oct 15, 2026, 02:09 AM UTC

    BridgePay's Network Operations Center has identified Credit Card Processor - First Data Omaha is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Omaha may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - First Data Omaha are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved Oct 15, 2026, 02:09 AM UTC

    The previously reported issue with the Credit Card Processor - First Data Omaha has been resolved and transactions are processing normally.

Read the full incident report →

Notice October 15, 2026

Credit Card Processor - Mercury Payment Systems - Degraded Performance

Detected by Pingoru
Oct 15, 2026, 02:09 AM UTC
Resolved
Oct 15, 2026, 02:09 AM UTC
Duration
11s
Timeline · 2 updates
  1. investigating Oct 15, 2026, 02:09 AM UTC

    BridgePay's Network Operations Center has identified Credit Card Processor - Mercury Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Mercury Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Mercury Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved Oct 15, 2026, 02:09 AM UTC

    The previously reported issue with the Credit Card Processor - Mercury Payment Systems has been resolved and transactions are processing normally.

Read the full incident report →

Notice October 14, 2026

Credit Card Processor - TSYS - Degraded Performance

Detected by Pingoru
Oct 14, 2026, 06:16 PM UTC
Resolved
Oct 14, 2026, 06:28 PM UTC
Duration
11m
Timeline · 2 updates
  1. investigating Oct 14, 2026, 06:16 PM UTC

    BridgePay's Network Operations Center has identified Credit Card Processor - TSYS is currently having connectivity issues. Merchants using the Credit Card Processor - TSYS may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved Oct 14, 2026, 06:28 PM UTC

    The previously reported issue with the Credit Card Processor - TSYS has been resolved and transactions are processing normally.

Read the full incident report →

Notice September 13, 2026

Credit Card Processor - First Data North - Degraded Performance

Detected by Pingoru
Sep 13, 2026, 05:58 AM UTC
Resolved
Sep 13, 2026, 08:56 AM UTC
Duration
2h 57m
Timeline · 2 updates
  1. investigating Sep 13, 2026, 05:58 AM UTC

    BridgePay's Network Operations Center has identified Credit Card Processor - First Data North is currently having connectivity issues. Merchants using the Credit Card Processor - First Data North may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - First Data North are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved Sep 13, 2026, 08:56 AM UTC

    The previously reported issue with the Credit Card Processor - First Data North has been resolved and transactions are processing normally.

Read the full incident report →

Notice July 18, 2026

Credit Card Processor - Elavon - Degraded Performance

Detected by Pingoru
Jul 18, 2026, 10:26 AM UTC
Resolved
Jul 18, 2026, 10:27 AM UTC
Duration
1m
Timeline · 2 updates
  1. investigating Jul 18, 2026, 10:26 AM UTC

    BridgePay's Network Operations Center has identified Credit Card Processor - Elavon is currently having connectivity issues. Merchants using the Credit Card Processor - Elavon may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Elavon are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved Jul 18, 2026, 10:27 AM UTC

    The previously reported issue with the Credit Card Processor - Elavon has been resolved and transactions are processing normally.

Read the full incident report →

Notice July 16, 2026

GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API - Degraded Performance

Detected by Pingoru
Jul 16, 2026, 02:26 PM UTC
Resolved
Jul 16, 2026, 02:36 PM UTC
Duration
10m
Timeline · 2 updates
  1. investigating Jul 16, 2026, 02:26 PM UTC

    BridgePay's network monitoring has uncovered GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.

  2. resolved Jul 16, 2026, 02:36 PM UTC

    The previously reported issue with GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API has been resolved. Please attempt your request again before contacting Gateway Support.

Read the full incident report →

Notice July 3, 2026

Check Processor - Fastcheck Network - Degraded Performance

Detected by Pingoru
Jul 03, 2026, 12:20 PM UTC
Resolved
Jul 03, 2026, 12:23 PM UTC
Duration
2m
Timeline · 2 updates
  1. investigating Jul 03, 2026, 12:20 PM UTC

    BridgePay's Network Operations Center has identified Check Processor - Fastcheck Network is currently having connectivity issues. Merchants using the Check Processor - Fastcheck Network may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Check Processor - Fastcheck Network are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved Jul 03, 2026, 12:23 PM UTC

    The previously reported issue with the Check Processor - Fastcheck Network has been resolved and transactions are processing normally.

Read the full incident report →

Notice July 2, 2026

Gift Card Processor - TenderCard - Degraded Performance

Detected by Pingoru
Jul 02, 2026, 08:37 PM UTC
Resolved
Jul 02, 2026, 09:02 PM UTC
Duration
24m
Timeline · 2 updates
  1. investigating Jul 02, 2026, 08:37 PM UTC

    BridgePay's Network Operations Center has identified Gift Card Processor - TenderCard is currently having connectivity issues. Merchants using the Gift Card Processor - TenderCard may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Gift Card Processor - TenderCard are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved Jul 02, 2026, 09:02 PM UTC

    The previously reported issue with the Gift Card Processor - TenderCard has been resolved and transactions are processing normally.

Read the full incident report →

Notice June 11, 2026

BridgePay Gateway API - BridgeComm - Degraded Performance

Detected by Pingoru
Jun 11, 2026, 01:44 AM UTC
Resolved
Jun 11, 2026, 01:48 AM UTC
Duration
4m
Timeline · 2 updates
  1. investigating Jun 11, 2026, 01:44 AM UTC

    BridgePay's network monitoring has uncovered BridgePay Gateway API - BridgeComm may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.

  2. resolved Jun 11, 2026, 01:48 AM UTC

    The previously reported issue with BridgePay Gateway API - BridgeComm has been resolved. Please attempt your request again before contacting Gateway Support.

Read the full incident report →

Minor June 1, 2026

Issues with upstream ISP

Detected by Pingoru
Jun 01, 2026, 02:10 AM UTC
Resolved
Jun 01, 2026, 03:50 AM UTC
Duration
1h 40m
Affected: Gateway.Itstgate.com - Virtual Terminal, Reporting, APIBridgePay Gateway API - BridgeCommPathwayLink Boarding PortalPayGuardian Cloud APIMyBridgePay Portal - Virtual Terminal and ReportingBridgePay Gateway WebLink 3.0 - Hosted Payment Page
Timeline · 2 updates
  1. investigating Jun 01, 2026, 02:10 AM UTC

    We are detecting issues upstream from us causing connectivity issues. We have shifted traffic to our secondary Datacenter and are investigating with the ISP.

  2. resolved Jun 01, 2026, 03:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 31, 2026

Gift Card Processor - SparkBase - Degraded Performance

Detected by Pingoru
May 31, 2026, 01:15 PM UTC
Resolved
May 31, 2026, 01:24 PM UTC
Duration
9m
Timeline · 2 updates
  1. investigating May 31, 2026, 01:15 PM UTC

    BridgePay's Network Operations Center has identified Gift Card Processor - SparkBase is currently having connectivity issues. Merchants using the Gift Card Processor - SparkBase may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Gift Card Processor - SparkBase are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved May 31, 2026, 01:24 PM UTC

    The previously reported issue with the Gift Card Processor - SparkBase has been resolved and transactions are processing normally.

Read the full incident report →

Minor May 31, 2026

Issues with Upstream ISP’s

Detected by Pingoru
May 31, 2026, 12:15 PM UTC
Resolved
May 31, 2026, 12:59 PM UTC
Duration
43m
Affected: Gateway.Itstgate.com - Virtual Terminal, Reporting, APIBridgePay Gateway API - BridgeCommPathwayLink Boarding PortalPayGuardian Cloud APIMyBridgePay Portal - Virtual Terminal and ReportingBridgePay Gateway WebLink 3.0 - Hosted Payment Page
Timeline · 2 updates
  1. investigating May 31, 2026, 12:15 PM UTC

    We are currently observing issues with 2 of our upstream providers that could cause intermittent connectivity issues. We are working to stabilize traffic and will post updates here

  2. resolved May 31, 2026, 12:59 PM UTC

    Traffic has been stabilized.

Read the full incident report →

Notice May 9, 2026

Credit Card Processor - Heartland Portico - Degraded Performance

Detected by Pingoru
May 09, 2026, 12:10 AM UTC
Resolved
May 09, 2026, 12:14 AM UTC
Duration
3m
Timeline · 2 updates
  1. investigating May 09, 2026, 12:10 AM UTC

    BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Portico is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Portico may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Heartland Portico are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved May 09, 2026, 12:14 AM UTC

    The previously reported issue with the Credit Card Processor - Heartland Portico has been resolved and transactions are processing normally.

Read the full incident report →

Notice May 4, 2026

BridgePay UAT API - BridgeComm - Degraded Performance

Detected by Pingoru
May 04, 2026, 07:52 PM UTC
Resolved
May 04, 2026, 07:57 PM UTC
Duration
4m
Timeline · 2 updates
  1. investigating May 04, 2026, 07:52 PM UTC

    BridgePay's network monitoring has uncovered BridgePay UAT API - BridgeComm may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.

  2. resolved May 04, 2026, 07:57 PM UTC

    The previously reported issue with BridgePay UAT API - BridgeComm has been resolved. Please attempt your request again before contacting Gateway Support.

Read the full incident report →

Notice May 3, 2026

Gift Card Processors - Valutec - Degraded Performance

Detected by Pingoru
May 03, 2026, 03:42 PM UTC
Resolved
May 03, 2026, 04:17 PM UTC
Duration
34m
Timeline · 2 updates
  1. investigating May 03, 2026, 03:42 PM UTC

    BridgePay's Network Operations Center has identified Gift Card Processors - Valutec is currently having connectivity issues. Merchants using the Gift Card Processors - Valutec may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Gift Card Processors - Valutec are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved May 03, 2026, 04:17 PM UTC

    The previously reported issue with the Gift Card Processors - Valutec has been resolved and transactions are processing normally.

Read the full incident report →

Notice April 20, 2026

Credit Card Processor - IntegraPay - Degraded Performance

Detected by Pingoru
Apr 20, 2026, 10:40 AM UTC
Resolved
Apr 20, 2026, 10:44 AM UTC
Duration
3m
Timeline · 2 updates
  1. investigating Apr 20, 2026, 10:40 AM UTC

    BridgePay's Network Operations Center has identified Credit Card Processor - IntegraPay is currently having connectivity issues. Merchants using the Credit Card Processor - IntegraPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved Apr 20, 2026, 10:44 AM UTC

    The previously reported issue with the Credit Card Processor - IntegraPay has been resolved and transactions are processing normally.

Read the full incident report →

Notice March 18, 2026

BridgePay Gateway WebLink 3.0 - Hosted Payment Page - Degraded Performance

Detected by Pingoru
Mar 18, 2026, 08:08 PM UTC
Resolved
Mar 18, 2026, 08:41 PM UTC
Duration
32m
Timeline · 2 updates
  1. investigating Mar 18, 2026, 08:08 PM UTC

    BridgePay's network monitoring has uncovered BridgePay Gateway WebLink 3.0 - Hosted Payment Page may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.

  2. resolved Mar 18, 2026, 08:41 PM UTC

    The previously reported issue with BridgePay Gateway WebLink 3.0 - Hosted Payment Page has been resolved. Please attempt your request again before contacting Gateway Support.

Read the full incident report →

Notice March 18, 2026

Gateway.Itstgate.com - Virtual Terminal, Reporting, API - Degraded Performance

Detected by Pingoru
Mar 18, 2026, 08:06 PM UTC
Resolved
Mar 18, 2026, 08:41 PM UTC
Duration
35m
Timeline · 2 updates
  1. investigating Mar 18, 2026, 08:06 PM UTC

    BridgePay's network monitoring has uncovered Gateway.Itstgate.com - Virtual Terminal, Reporting, API may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.

  2. resolved Mar 18, 2026, 08:41 PM UTC

    The previously reported issue with Gateway.Itstgate.com - Virtual Terminal, Reporting, API has been resolved. Please attempt your request again before contacting Gateway Support.

Read the full incident report →

Notice March 18, 2026

Gift Card Processor - eCard - Degraded Performance

Detected by Pingoru
Mar 18, 2026, 08:06 PM UTC
Resolved
Mar 18, 2026, 08:41 PM UTC
Duration
35m
Timeline · 2 updates
  1. investigating Mar 18, 2026, 08:06 PM UTC

    BridgePay's Network Operations Center has identified Gift Card Processor - eCard is currently having connectivity issues. Merchants using the Gift Card Processor - eCard may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Gift Card Processor - eCard are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved Mar 18, 2026, 08:41 PM UTC

    The previously reported issue with the Gift Card Processor - eCard has been resolved and transactions are processing normally.

Read the full incident report →

Major February 6, 2026

BridgePay Gateway - Outage - Under Investigation

Detected by Pingoru
Feb 06, 2026, 10:48 AM UTC
Resolved
Apr 27, 2026, 11:35 PM UTC
Duration
80d 12h
Affected: Gateway.Itstgate.com - Virtual Terminal, Reporting, APIGatewayStage.Itstgate.com - Virtual Terminal, Reporting, APIBridgePay Gateway API - BridgeCommBridgePay UAT API - BridgeCommBridgePay Integration Support PortalPathwayLink Boarding PortalPathwayLink UAT Boarding PortalBridgePay Phone SupportPayGuardian Cloud APIPayGuardian Cloud UAT APIMyBridgePay Portal - Virtual Terminal and ReportingMyBridgePay UAT Portal - Virtual Terminal and ReportingBridgePay Email SupportBridgePay Gateway WebLink 3.0 - Hosted Payment PageBridgePay UAT WebLink 3.0 - Hosted Payment Page
Timeline · 17 updates

Read the full incident report →