BridgePay Network Solutions incident

Credit Card Processor - Heartland Payment Systems - Degraded Performance

Notice Resolved View vendor source →

BridgePay Network Solutions experienced a notice incident on October 15, 2026, lasting 12s. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 02:09 AM UTC
Resolved
Oct 15, 2026, 02:09 AM UTC
Duration
12s
Detected by Pingoru
Oct 15, 2026, 02:09 AM UTC

Update timeline

  1. investigating Oct 15, 2026, 02:09 AM UTC

    BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved Oct 15, 2026, 02:09 AM UTC

    The previously reported issue with the Credit Card Processor - Heartland Payment Systems has been resolved and transactions are processing normally.